Micheal Johnson
Micheal Johnson at Courtesy Nissan

Micheal Johnson

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Micheal Johnson

June 03, 2025

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I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. More

by blf3585
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Recommend Dealer
Yes

June 02, 2025

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Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick tur More

by jennifer.moore0
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Recommend Dealer
Yes
Jun 05, 2025

Courtesy Nissan responded

Hi! Thank you for your feedback! We're glad to hear scheduling was easy and that you were happy with the service itself. We apologize for the longer-than-expected wait time. We understand how frustrating that can be. While delays sometimes happen, we’re always working to improve. We appreciate your patience and welcome you to the Nissan family!

June 02, 2025

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I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. More

by fitz33.bg
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Recommend Dealer
Yes
Jun 05, 2025

Courtesy Nissan responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 30, 2025

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No major issue. Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is ch More

by donaldbranche
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Recommend Dealer
Yes
Jun 02, 2025

Courtesy Nissan responded

Thank you for taking the time to share your experience. We're glad to hear that Michael Johnson took great care of you—he truly takes pride in providing excellent service. We also appreciate your honest feedback regarding the credit card and shop supply fees. We understand your frustration, and we’ll be sure to share your concerns with management for review. Your input is important to us as we strive to improve every part of the customer experience.

May 24, 2025

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Good quick, top quality service. They did a checkup on all components of my vehicle More

by justinlu1212
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Recommend Dealer
Yes
May 25, 2025

Courtesy Nissan responded

Hi we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 23, 2025

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We happy that we have Nissan the car is great Nissan service is always wonderful. We recommend Nissan for our families and friends. More

by asefnabi
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Recommend Dealer
Yes
May 24, 2025

Courtesy Nissan responded

Hi! Thank you so much for the kind words and your recommendation! We're thrilled to hear you're enjoying your Nissan and that our service continues to meet your expectations. It means a lot to us that you'd recommend us to your family and friends. We look forward to seeing you again for anything you need down the road!

May 20, 2025

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It was fine, my car had a problem and Courtesy Nissan installed a new battery and fixed two recall items. More

by raycorderjr
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Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

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all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
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Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Al_gilmore, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

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Very good service easy to get in and out. Cleaned truck made sure I didn’t need anything else More

by schille_bob
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Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2025

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Very fast service the washed truck and try to make me buy anything they just offered i More

by bobsschille_bob
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Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Bobsschille_bob, we are so pleased you enjoyed your visit to Courtesy Nissan! We can't wait to see you again, have a great day.

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