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Michael Wu
Refer Me
34 Reviews
Dealership Experience
7 yrs
Industry Experience
12 yrs
34 Reviews
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34 Reviews of Michael Wu
December 21, 2024
Michael Wu accomplished the impossible and found the SUV I wanted and kept me informed on each step I wanted and kept me informed on each step More
by glindsay
Verified CustomerOther Employees Tagged: Doug Martin
December 19, 2024
Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More
by NANNETTE777
Other Employees Tagged: Doug Martin
December 19, 2024
Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More
by NANNETTE777
Other Employees Tagged: Doug Martin
December 19, 2024
So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was essentially our first person to deal with when ordering the car and not only was he late, he was unapologetic, told me we were mistaken on having an appointment to begin with and very rude. The sales girl we originally had met with and who was in charge of our order left in July after telling us our car was being built and after that I was not contacted until I reached out in September wondering when my car would be ready. Not only did they say it wasn’t in production they also said that they didn’t have my order. I had to find my voice with them in order to be heard. It was an unpleasant situation. Finally Michael Wu stepped in and saved the day. Since day 1 of contact he has been not only communicative but he has been kind and patient. I’m not sure how Lexus found him but he is by far the best employee there. His customer service experience is top notch and we feel extremely lucky that he was the one who helped us. We are happy with our GX and I would recommend Lexus but with the stipulations that they go with Michael Wu and avoid Bernard. More
by jdcuster99
Other Employees Tagged: Doug Martin, Bernard Bryant
December 14, 2024
We were very happy with our salesman, very happy with the value given for our trade and happy with the price of our new Lexus. value given for our trade and happy with the price of our new Lexus. More
by Ron
Other Employees Tagged: Doug Martin , The lot attendant
December 13, 2024
Superstition springs Lexus always takes great care of my Family and vehicles. I have purchased the last 10 cars from them over the past 7 years. They have been awesome each and every time! Family and vehicles. I have purchased the last 10 cars from them over the past 7 years. They have been awesome each and every time! More
by VCINVESTOR2014
Other Employees Tagged: Doug Martin, Lorelei Costello, Joe Christy, John Inocencio, Michael McClure, Easton Mcintosh, Lorenzo Maldonado, Vinny Martin, Theo Notario
December 07, 2024
Excellent treatment in both service and sales departments. Phil Zito in service and Mike Wu in sales provide an excellent experience. departments. Phil Zito in service and Mike Wu in sales provide an excellent experience. More
by DWDAY1
Other Employees Tagged: Doug Martin , Adam in finance is 5 star
