Michael Wiseman

I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner. maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner. More

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This dealership is full of the nicest people. They have always been super helpful no matter what my needs have been. The service department is always fast and very informative. I would recommend They have always been super helpful no matter what my needs have been. The service department is always fast and very informative. I would recommend this dealership to anyone looking for friendly and knowledgeable staff. More

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Bought my Ram 1500 from Commonwealth and have all the service done there too. Very pleased in every aspect service done there too. Very pleased in every aspect More

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Did a great job fixing my car. Their prices were better than the others and they didnt try to take advantage of me. I will continue to bring my business here. than the others and they didnt try to take advantage of me. I will continue to bring my business here. More

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Always patient in helping me find a vehicle. All my Dodge and Rams I’ve purchased have been reliable and held their value. Parts and service staff are so friendly. Dodge and Rams I’ve purchased have been reliable and held their value. Parts and service staff are so friendly. More

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Completely impressed with this dealership I run hotshot all over the country. Came through the snow storm in st Louis. And needed service on my truck .they worked me in on a Saturday when no o I run hotshot all over the country. Came through the snow storm in st Louis. And needed service on my truck .they worked me in on a Saturday when no other dealership in Louisville would. Great set of folks that work there. More

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Missed things on vehicle service. Didnt top off fluids and never checked tires like listed on their checklist. After I left I checked my tires all 4 were different and one of the 4 ti Didnt top off fluids and never checked tires like listed on their checklist. After I left I checked my tires all 4 were different and one of the 4 tires was low and needed air. More

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Lazy, incompetent, dishonest and no respect for the customer Well Monday may 7 I go to outside at 530am to go to work and my 2011 dodge Durango had been stolen. So needless to say my day wasn't starting off very Well Monday may 7 I go to outside at 530am to go to work and my 2011 dodge Durango had been stolen. So needless to say my day wasn't starting off very good. Well about 4 hours later I recieved a call from lmpd saying they found it. So I immediately call commonwealth dodge so I could get a new key. The guy on the phone tells me sure bring it in and it should only take about 30mins. So I get my truck towed there and go to the service department to find out they don't even have a key! The dude on the phone tells me to bring it there without even checking if they have one. Who does that? So they call around and say there's one at another dealer. Now if I knew that I would've just went there if he did his job. So there was a problem with getting a pin for the new key which I didn't have a problem with. That was something nobody could have foreseen. So about 430 that day I call and they tell me that they have the pin. So I'm thinking I can pick it up by 5 when they close. Nope! He tells me that the techs are fine for the day. No it's because you still don't have a key! Well the guy on the phone says that it'll be done first thing in the morning around 10. So I hear nothing by 11am Tuesday the 8th . So I call at 1130am sat on hold for 7mins for them to tell me that they still don't have the key. So finally about 230pm they call and say that it's ready. So because of the lazy, incompetent, dishonest service department a job that they told me would only take 30mins turns into almost 2days and $800 off my paycheck. I still have recalls that need to be done on my truck and I will drive to another state before I go to these people ever! More

by djbkb28 Verified Customer Verified Customer

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Transmission I had a defective designed transmission which was replaced before warranty was up then transmission went out again after warranty was up and Commonwe I had a defective designed transmission which was replaced before warranty was up then transmission went out again after warranty was up and Commonwealth Dodge service Center was generous enough to work with me and customer service to make sure that I the customer and my vehicle were taken care of More

by TROY20 Verified Customer Verified Customer

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Great service and customer service. I would recommend Commonwealth Dodge to anyone. Taylor and Justin in service are top notch with customer service. After 25 plus years , I will not I would recommend Commonwealth Dodge to anyone. Taylor and Justin in service are top notch with customer service. After 25 plus years , I will not go anywhere else Mike is truly professional and courteous.. More

by SASSYDI05 Verified Customer Verified Customer

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