Michael Wemmer
Michael Wemmer at Heiser Toyota

Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Michael Wemmer

July 31, 2025

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Employee Rating

This toyota dealer gets things done at a timely manner and has good customer care. More

by TWIINVANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 29, 2025

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Employee Rating

Replied to my complaint about incomplete oil change. They replaced part. Mike and Joe K took care of my situation Sat 7/19/25 More

by markmill30
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Jul 30, 2025

Heiser Toyota responded

Dear Mark, We are so glad we were able to come to a resolution with you on this! Thank you for your updated review and for giving us a second chance. We hope to see you again soon! Have a fantastic day!

July 24, 2025

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Very helpful and informative. Great customer service. Thank you so much for everything. Have a great day!!! More

by alexishb13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 24, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 24, 2025

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The gentleman in service as kind and helpful however the gift certificate was to include an oil change which was not done More

by aims0617
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 27, 2025

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 23, 2025

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Michael was very professional and very knowledgeable and helpful and he made me feel very comfortable with it being my first time there 🤗 More

by Lfjohnson32
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

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Michael was very accommodating and informative. I had no problem with the service I received. More

by bob590
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Jul 17, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

Dealership Rating
Employee Rating

I believe they solved the computer glitch bug it took a lengthy process! We pray that this RAV-4 will perform well for us. More

by edmiller61
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Jul 18, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 04, 2025

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Employee Rating

A step above the rest. Mike kept me up to date during the entire service experience and gave me the comfort that I had my Lexus at the right place for my transmission probl More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Piquette , Isaac

Jul 04, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 02, 2025

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Employee Rating

Excellent customer service. Informative what was needed for my car Attentive Friendly Honest Courtesy Professional More

by pato612
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Jul 02, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 23, 2025

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We love Mike! No matter how frustrating things get, he is always still so kind and composed. He is the GOAT! More

by KYANGFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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