Michael Wemmer
Michael Wemmer at Heiser Ford Lincoln
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Michael Wemmer

Service Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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3.8
12 Reviews
3.8

12 Reviews

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12 Reviews of Michael Wemmer

November 13, 2024

Dealership Rating
Employee Rating

Had a great experience and would love to come back for service or a new vehicle More

by Hollyrherbst
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 15, 2024

Heiser Ford Lincoln responded

Holly, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 03, 2024

Dealership Rating
Employee Rating

The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces More

by M.L.WEMMER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 01, 2024

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Employee Rating

Friendly but my appointment day was put off to the next day without my notification on this also no rentals or loaner cars were available More

by jlgreer51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Serak , The driver was super friendly

Nov 04, 2024

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 19, 2024

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Employee Rating

The dealership was very time efficient, the employees were very knowledgeable and helpful. Would recommend to others. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Heiser Ford Lincoln responded

Thank you for your very kind review, Austin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 05, 2024

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I always go to to Heiser Ford because they do a fantastic job. They always fix my vehicles correctly and on a timely matter. More

by GEOLECTRIC73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak , Derrick Bey

Oct 06, 2024

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

September 24, 2024

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Employee Rating

I was told I would be getting a call back from the manager and both service advisors. I have received nothing. I call the service manager and left a voice mail but he has still not returned my call. I More

by TomJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Alex Serak , Derrick Bey

Sep 27, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

September 03, 2024

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Employee Rating

This was one of the worst experiences I ever had in my whole entire life! The fact that they had my car from January to August without really helping me much is wild to me, but you can’t find good service More

by f_shaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

June 28, 2024

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Employee Rating

Unconfessional when it comes to the staff. They kept my car for more than 4 days for a simple fuse check More

by Shawnell Johnson
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: David Quick, Alex Serak, Marco Villa, Tony Perkins, Lawrence Bledsoe , Derrick Bey, David Disch, Landon Hill

Jul 01, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

June 20, 2024

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Employee Rating

Very pleasant. Work was completed on time and without any problems and cleaned the vehicle inside and out More

by gigl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 23, 2024

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Employee Rating

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues. More

by chriszim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Lawrence Bledsoe , Derrick Bey, David Disch, Landon Hill

May 29, 2024

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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