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Michael Welch
Michael Welch at Shottenkirk Honda of Cartersville
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Michael Welch

Finance Manager

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

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4.8
491 Reviews

Languages Spoken

English English

4.8

491 Reviews

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491 Reviews of Michael Welch

December 20, 2024

Dealership Rating
Employee Rating

Super place to purchase a new vehicle as i did 2024 HRV. No Hassle! I have take my car back for first oil change and they even washed my car! Very Satisfied, Stephen W More

by Stephen W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Corley, Tyler Bone, Richard Lewis, Dana Fancher, Brittany Lewis, Jordan Waters, Jason Lamarre, Jorge Ortiz, John Heaton

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Dec 22, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Stephen, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Dec 20, 2024

Stephen W. responded

This is a wonderful place to purchase a new or used vehicle and for service! Five stars with a Great Staff! Customer for over 25 years. Stephen W

November 18, 2024

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Employee Rating

Very deceptive business practices. They lie and push overpriced warranties and maintenance plans. They misrepresent the costs. State that they are mandatory. STAY AWAY! More

by staceyhall1055
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Delong

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Nov 21, 2024

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience, Stacey, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 21, 2024

staceyhall1055 responded

Just received a call from the management. I asked for verification that the overpriced protection plans would be refunded, the amount and time line. They responded with a condescending "there, there little lady" attitude. When I told them I had no time for their "sweet talk", they started again to give me double talk about the documentation I requested. Can't believe a word they say. So much for wanting to get to the bottom of the issue.

November 15, 2024

Dealership Rating
Employee Rating

Shottenkirk Honda gave me a Really Great Experience! ! From Sherry, Michael, and Mr. Hall..... All great people and very helpful and professional. More

by PLARDORSETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Sherry Keffer

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Nov 18, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 09, 2024

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Employee Rating

Fantastic customer service. Would highly recommend to others to purchase a new car at that location.. More

by DOUGP125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Justin Delong

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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Here at Shottenkirk Honda of Cartersville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Doug, and it was a pleasure having you at the dealership. We appreciate your review!

November 08, 2024

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Employee Rating

Good experience here. Everyone was very helpful to us with finding a new vehicle. Word More

by Keenan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Justin Delong , Scott Galloway

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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Here at Shottenkirk Honda of Cartersville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Keenan, and it was a pleasure having you at the dealership. We appreciate your review!

November 08, 2024

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Employee Rating

I thought the salesman was perfect. He was very convincing, confident, very knowledgeable about the vehicle and very helpful. More

by JJROLAND
Recommend Dealer
Yes

Other Employees Tagged: Bob Corley, Dana Fancher, Brittany Lewis, Sherry Keffer, Johnathan Miller, Justin Delong, Colton English, Jorge Ortiz , Scott Galloway, Davis Combs

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Nov 11, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2024

Dealership Rating
Employee Rating

Everette, Travis, Brittany and Michael great to work with. They were friendly, answered all our questions and helped get us on our way. More

by myaleighhere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Everette Hall, Brittany Lewis, Jorge Ortiz , Travis from Sales - 5 stars

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Nov 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 02, 2024

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Employee Rating

Kind and knowledgeable staff, great selection of vehicles, family owned dealership! Logan (sales) and Michael (finance) are top notch. More

by AMANDAHARTZEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Logan Quijano

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Nov 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Logan and Michael were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2024

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Employee Rating

Very friendly, knowledgeable and helpful sales staff and management. No pressure sales. Selecting and purchasing our car was an enjoyable experience More

by GINTUCKER1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sherry Keffer, Jason Lamarre , Scott Galloway

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Nov 05, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 01, 2024

Dealership Rating
Employee Rating

Local dealer, the right price, friendly staff. Pleasant transaction, overall very pleased with my purchase More

by AJIEHOGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Justin Delong

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Nov 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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