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Michael Villanueva
Michael Villanueva at Norm Reeves Honda Superstore Cerritos

Michael Villanueva

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
23 Reviews
4.8

23 Reviews

Write a Review

23 Reviews of Michael Villanueva

January 18, 2025

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Employee Rating

michael was wonderful. he had helped me get my license back when it was left after a test drive. More

by Bad radio
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Recommend Dealer
Yes
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January 10, 2025

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salesman was great. financial was bad. had wrong zip code so down payment wouldn’t go through. told us we didn’t know how to set our phones for notices from card compan More

by Bad radio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George finance department zero stars

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Jan 10, 2025

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about your car-buying experience and congratulate you on your new vehicle! We can understand your frustration regarding your experience in financing your car, and these issues will be addressed with our finance department. If you choose to return to us for a service appointment, we will hopefully provide you with a five-star experience. Thank you!

December 31, 2024

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It was a great service I recommend going to do the service there with u guys More

by Miguelzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Tabatabai, Darrell Pork, Shawn Shahnawaz, Kash Varzandeh, Susanna Yim, Jose Rodriguez, Albert Rosales, Pedro Serrano, Adam Pacheco

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Dec 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.

December 30, 2024

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I had an amazing experience purchasing my new Honda Prologue with Michael Villanueva! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Michael was extremely knowledg More

by Shayshay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Gutierrez

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Dec 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi, and thank you for sharing your fantastic experience! We're thrilled to hear how Michael Villanueva made your journey to owning the Honda Prologue so smooth and enjoyable. The Prologue is an exciting step into Honda’s electric future, and it’s wonderful to know Michael’s expertise and patience helped you feel confident in your choice. We hope you enjoy every moment with your new Prologue, and if you ever have more questions or need assistance, we're here for you!

October 22, 2024

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Employee Rating

My experience with purchasing my vehicle was not that great! I would not recommend Norm Reeves to anyone. More

by ebonyjones30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Meysam Kaed

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Oct 23, 2024

Norm Reeves Honda Superstore Cerritos responded

We're disappointed to hear that your purchase of a new Honda was not up to your expectations, Ebony. We'd like to learn more about your experience so that we can provide you and other customers with a five-star experience. Please reach out to our dealership to let us know what issues you faced. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 14, 2024

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My experience was great. I needed to trade in my lease and I left with a new Honda civic sport. More

by nomikadetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh, Susanna Yim, Neal Abolssedgh, Albert Rosales, Pedro Serrano, Adam Pacheco, David Gutierrez , Neal Abolssedgh

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Oct 15, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We hope to welcome you back for any of your future car needs.

October 12, 2024

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Michael was awesome! He knew I was hesitant when it came to leasing a car, however he explained it and it made me comfortable with proceeding. I have no complaints! More

by liddokeys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I believe his name was Frank? He did the financing aspect

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Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing feedback! Feel free to visit us anytime.

October 08, 2024

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Employee Rating

Took my civic for an oil change and the wait time was no more than 45 min considering they were busy. Commend their efficiency. More

by hurley7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you enjoyed your experience with us! Looking forward to serving you again soon.

October 01, 2024

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Employee Rating

Everyone was very nice and I would recommend you to anyone, especially the people I had to interact with. And the 🚗 is working great.👍 Thanks for your service. More

by vlivingston0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! We’re here anytime you need further assistance.

September 29, 2024

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Employee Rating

Micheal and Jose were great. Both were very kind and made the process so easy. More

by jaqueline.ferreira.nusnn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

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Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We're delighted to see your 5-star review! It was a pleasure serving you, and we hope to see you again.

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