Michael Vierra

I waited 5 hours for an oil change is the worst place I regretted buying a car there!!!!! regretted buying a car there!!!!! More

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Lying, slimey sales people. Will lie right to your face, pretend stuff they say is in writing, then hand you a bunch of papers that aren't crap and shuffle you out the door. Fake CarFax "verbal due to COVID pretend stuff they say is in writing, then hand you a bunch of papers that aren't crap and shuffle you out the door. Fake CarFax "verbal due to COVID" where the CSM lied! Luckily got the extended warranty. Unlucky...they can keep the vehicle indefinitely while I still have to make payments!!!! And your sales guy will just ghost you as well as the CSM unless you show up and spend hours in the lobby ... possibly telling people not to buy anything from these crooks! Gives you nothing for trade in. Crappy financing. Just awful awful experience all around. Avoid at all costs... or should I say...it'll cost you more money than anywhere else to buy a car here!!! More

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Obituary Referred my cousin to Mike and as we waited for him to process paperwork, she turns to me and says, "If I die before you, I need you to include this m Referred my cousin to Mike and as we waited for him to process paperwork, she turns to me and says, "If I die before you, I need you to include this moment in my obituary, I don't remember the last time I was this excited," 😂 Mike the Miracle🙏👌 More

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Awesome! The search for a new car started out rocky, but thanks to Mike “MAV”, it ended amazingly! He took the time to listen to our needs, and budgets. Was be The search for a new car started out rocky, but thanks to Mike “MAV”, it ended amazingly! He took the time to listen to our needs, and budgets. Was beyond patient with us, and you can tell that he genuinely cares about his customers and is great and doing what he does! More

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New vehicle purchase The best car buying experience ever. Mike Vierra is a Product knowledge Guru. Very professional. The process was explained from start to finish. Any q The best car buying experience ever. Mike Vierra is a Product knowledge Guru. Very professional. The process was explained from start to finish. Any questions I had regarding the purchase was answered fully and explained thoroughly. If your ready to buy a vehicle I highly recommend Mike Vierra and Jeff Letendre at Lithia Dodge in Medford. More

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Great sales person, Dave De Valaeminck New Jeep sales , great experience, had a trade in and it was a ok amount. Was shown all vehicles available and picked the one that best fit our needs. New Jeep sales , great experience, had a trade in and it was a ok amount. Was shown all vehicles available and picked the one that best fit our needs. More

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Eager to sell, slow to provide customer service We bought a used SUV for $40K , were promised help with items needing work or missing, 4 month s kater still no manual , no second key fob, chips in p We bought a used SUV for $40K , were promised help with items needing work or missing, 4 month s kater still no manual , no second key fob, chips in paint, now battery died and taillight out costing $700. Good at sales, poor at customer satisfaction More

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A great buying experience. My salesman was Mike Vierra. Mike's honesty, integrity, respect, and excellent customer service made me very confident with my purchase from start to My salesman was Mike Vierra. Mike's honesty, integrity, respect, and excellent customer service made me very confident with my purchase from start to finish. More

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The best first time new car buying experience ever! 🚙👏🏻 the employees at lithia jeep/dodge are all so friendly and helpful💜 I'll definitely go back soon!👍🏻 🚙👏🏻 the employees at lithia jeep/dodge are all so friendly and helpful💜 I'll definitely go back soon!👍🏻 More

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