Michael Vetrano

Horrible service department. Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If Claimed I needed over $6k of repairs for wear and tear items in order to pass state inspection. Waste of time and complete unethical behavior. If your car is out of warranty take it somewhere else! More

Report | Print

Another positive experience at Toyota City I purchased my first Toyota, a Celica, at the dealership in 1982. Since that time I have purchased, leased or serviced my cars exclusively at Toyota I purchased my first Toyota, a Celica, at the dealership in 1982. Since that time I have purchased, leased or serviced my cars exclusively at Toyota City. I just leased a new Camry. As I am not overly knowledgeable about cars and the endless features now available, I value the advice and explanations of individuals who know well what they are doing and understand me and my needs. This lease led me to sales and financing reps, working cooperatively, who made sure that I got the car I wanted. Pick-up was highlighted by a very thorough tutorial enabling me to feel confident as I drove away. I am grateful! More

Report | Print

Mark was a great help in the purchase of the car and Joe Croce was a great help in teaching me the features on my brand new RAV4. Croce was a great help in teaching me the features on my brand new RAV4. More

Report | Print

Mamaroneck Toyota City Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a ve Michael Vetrano is great! He is one of the main reasons I prefer this service center. This center is well maintained, comfortable, clean, and has a very personable staff, too. Thank you. More

Report | Print

excellent service, as usual Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Mi Brought my 2018 Avalon Limited Hybrid in for routine factory maintenance, a NYS Inspection, and an estimate for minor body work. My regular agent Michael Vetrano and the manager Joe Modica were super helpful and friendly and professional, as always. Most important of all, they always know what they are doing and are 100% honest and upfront about the costs. Very pleased. I have been going to them for decades and will continue to do so! More

Report | Print

Service personnel were most knowledgeable and helpful. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained. The waiting area was neat, clean and comfortable. My car was serviced in a timely manner. Any work done was fully explained. More

Report | Print

Our latest Camry purchase I have been completely satisfied with the service I received from Toyota City, once again, in particular with the help of John Pritts and Joe Croce p I have been completely satisfied with the service I received from Toyota City, once again, in particular with the help of John Pritts and Joe Croce purchasing our new Camry, and year-in and year-out with Michael Vetrano's help in the Service Department. More

Report | Print

Great service The service Zi received was really great. Everyone is so helpful and friendly. Also I did not have to wait very long. Thanks to all! The service Zi received was really great. Everyone is so helpful and friendly. Also I did not have to wait very long. Thanks to all! More

Report | Print

I went for maintenance. Everyone was very friendly and knowledgeable!! The woman I worked with (I cannot remember her name). Her desk is on the far left of the service area Everyone was very friendly and knowledgeable!! The woman I worked with (I cannot remember her name). Her desk is on the far left of the service area and I don’t see her name listed under the service list. She was super super friendly, very professional and I hope I get her next time!!!! More

Report | Print

vehicle service, plus new tire, plus inspection good service, timely and pleasant., all aspects of the work to be done were reviewed with me. Work was done quickly and I was also shuttled to the din good service, timely and pleasant., all aspects of the work to be done were reviewed with me. Work was done quickly and I was also shuttled to the diner for a quick mean with the work was done. More

Report | Print