Michael Vasquez

Very pleased from the time we arrived to the time we left. Everyone was so helpful, knowledgable and made our purchase experience wonderful. left. Everyone was so helpful, knowledgable and made our purchase experience wonderful. More

by BillL. Verified Customer Verified Customer

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Manual did a great job assisting us with an online purchase of a used Mercury Grand Marquis. He was so helpful and calling us to make sure we were understanding what needed to be done, if we had any purchase of a used Mercury Grand Marquis. He was so helpful and calling us to make sure we were understanding what needed to be done, if we had any concerns purchasing the car and answering all of our questions. Jarrett Gordon Ford Lincoln of Winter Haven is Fortunate to have him for an Employee. More

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Great service, fast and easy to finalize my deal. Great customer service and not pushy at all. Great customer service and not pushy at all. More

by kimntom1990 Verified Customer Verified Customer

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It was an excellent experience in Jarrett Gordon Ford! !! very good service, very good team! No waste of time! Manuel was amazing and very professional! !! very good service, very good team! No waste of time! Manuel was amazing and very professional! More

by luiscerradacc Verified Customer Verified Customer

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The folks at this dealership make you feel like family. I've bought Fords for a long time my first new Ford a 1966 galaxy 500 from a small town dealer in upstate N Y. This dealership reminds me of that, I've bought Fords for a long time my first new Ford a 1966 galaxy 500 from a small town dealer in upstate N Y. This dealership reminds me of that, and Victoria Wills goes above and beyond to walk you through your purchase. If I had a dealership I'd want her working for me. More

by bldavis45 Verified Customer Verified Customer

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Victoria and Brandon were super helpful, knowledgeable, and eager to help me get the best deal. and eager to help me get the best deal. More

by BORBATH Verified Customer Verified Customer

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One Word “Amazing”! The level of customer service, professionalism and courtesy is unlike any other experience I have encountered in any vehicle purchase. To provide a The level of customer service, professionalism and courtesy is unlike any other experience I have encountered in any vehicle purchase. To provide a little more context. I have been considering purchasing a Tesla for some time. I came across a 2022 Tesla Model 3 online at their dealership. From the moment I called you can tell the receptionist enjoys working there just simply by the tone in her voice. She politely transferred to Michael Vasquez a sales representative. The level of professionalism when speaking to me over the phone it was apparent he is an experienced sales professional (13 years with Jarret Ford), and I mean this as a compliment at the highest level. Professionally I have trained thousands of sales people but very few can achieve the level of being a professional. Michael took this time to field all my questions and give me the confidence that I would like to come see the car in person. As an executive for local company, scheduling a visit let alone negotiating a deal isn’t usually that easy. How ever Michael was extremely accommodating and maintained great communication even via text throughout the day while I’m in meetings. We structured a deal that was beneficial to both parties without anyone feeling like they got the short end of the stick (okay maybe me, lol). I got the financing from my local credit union and I was able to simple bring a draft when I came to pick up the car. Michael, was off on the only day I could come sign and pick up the vehicle. He arranged everything for me and ask Kelwing Natale (4 years with Jarrod Ford) assist me in the final step. Wow, this experience continues to getting better. I had a short window to get everything signed and take delivery of the vehicle due to our schedule (wife and myself). Kelwing met us outside as we pulled in walked us through the new car and took my trade. He walked us through the paperwork. We had two small hiccups on missing floor mats and charger plug. However, Kelwing came in on the back end of this and he still was able to get everything resolved rather quickly and to our satisfaction. Truly Impressive! He took us to the normally dreaded finance manager/closer. Let me tell you Joseph Grubb (8 years with Jarrod Ford) the finance brought it home for the team. He was extremely professional, very calming and warm tone of voice and presence in a time for normally something that usually is stressful for most people. It’s hard to believe that a dealership like this still exists in today’s car market. It no reason why this a 5 Star Review even a week later after my purchase. I waited to give this review until two things occurred. 1. To determine how is there follow up considering I was waiting for a Cash Back Check to be drawn up for me to pick up. 2. Waiting for the excitement of my new car to level off and be able to provide the most accurate review pre and post sale! I even reach out to the team for another vehicle for family member. Special Thanks to the Jarret Gordan Ford Team and to the owner of dealership it’s amazing to see and hear employees love working for your organization and they all stated the feel like they are part of a family not an employee. Great Job you have a customer for life. Ben V More

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I have worked with service and body shop for more than 15 years and have always recommended them to others because of the excellent service. So I decided to try Sales and I have been equally satisfied.. Th years and have always recommended them to others because of the excellent service. So I decided to try Sales and I have been equally satisfied.. This is an excellent Ford Dealership. More

by LOWELL.JOHNSON41 Verified Customer Verified Customer

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Worked a deal with Kelwing Natale and Mike Vasquez. They were helpful throughout the process. Appreciate their work and happy with my purchase. They were helpful throughout the process. Appreciate their work and happy with my purchase. More

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From sales, to financing, to service, this is a top-notch dealership. When it comes to searching for a new vehicle, this should be your first stop! Thank you Jarrett Gordon of Winter Haven for a great dea dealership. When it comes to searching for a new vehicle, this should be your first stop! Thank you Jarrett Gordon of Winter Haven for a great deal and first class service. More

by msorlando Verified Customer Verified Customer

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