Michael Valdes

I had the most wonderful experience with Michael Valdes over the last week. He is AMAZING and goes above and beyond to make the buying experience so easy. We live in Alabama and had our eye on a vehicle th over the last week. He is AMAZING and goes above and beyond to make the buying experience so easy. We live in Alabama and had our eye on a vehicle that we knew we wanted! He worked with us from the time he answered the phone and showed us the vehicle on face time. We arrived at the dealership Saturday a week later and the entire experience was amazing. The planned purchase was for my daughter about to be 16.. and he had a huge bow and plaque with congrats.. HOW SWEET! Michael is your man if you are even thinking about a purchase! So very knowledgable, professional, and all about the best for the customer! The dealership was amazing and everyone we encountered was super professional, courteous and welcoming. Our insurance and finance gentlemen were amazing as well! Thank you all for a great experience! We will definitely be back and spread the word regarding our experience. More

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Attention to detail. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. Sales and service individuals are professionals. Great experience dropping and picking up the vehicle while in service. More

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Michael Valdes, one of the best salespersons, very helpful and patient. He’s a person that cares deeply about the customers' needs and understands how stressful buying a car can be. He treats you like helpful and patient. He’s a person that cares deeply about the customers' needs and understands how stressful buying a car can be. He treats you like a friend. Great customer service. The place amazing and clean every time I come here and all of their employees always smiling. Well Michale inspired me, and I ended up buying 2 cars. He makes us courtesy calls all the time. I have visited many dealers and nothing is compared to your attention. Thanks More

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Muy profesional y atento muy buen vendedor cooperativo servicial honesto me sentí en familia con la atención que nos dio servicial honesto me sentí en familia con la atención que nos dio More

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Amazing client service from Oliver. We are extremely happy with our GLE350. Ty always Oliver We are extremely happy with our GLE350. Ty always Oliver More

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Courteous, helpful, had the product I was looking for and they were absolutely fair to me. Highly recommend them. they were absolutely fair to me. Highly recommend them. More

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I loved the experience I had with this dealership . the whole team was amazing. Daniel set me up with the best sales man I’ve ever had. Michael was an exceptional sales consultant. He truly helped me f the whole team was amazing. Daniel set me up with the best sales man I’ve ever had. Michael was an exceptional sales consultant. He truly helped me find the perfect car. Rene the finance manager was also amazing and really hooked me up with the best deal. More

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They make your experience like WOW! They are amazing and thoughtful. Couldn’t have had a better time getting my new Benz They are amazing and thoughtful. Couldn’t have had a better time getting my new Benz More

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What an amazing service! Michael who took care of our order is very tentative, hospitable and very professional. He listened to all of our wants/needs and additionally gave u Michael who took care of our order is very tentative, hospitable and very professional. He listened to all of our wants/needs and additionally gave us even better recommendations to get us exactly what we want. Overall, Michael made our experience super pleasant from start to the delivery. If you want the best when buying/ leasing a Mercedes - then go see Michael at the Cutler Bay location. Totally recommend him! More

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From the moment we first spoke on the phone Michael was incredibly informative and polite and very patient with all my questions. I will definitely recommend Michael Valdez and the GM Luis Gutierrez to all incredibly informative and polite and very patient with all my questions. I will definitely recommend Michael Valdez and the GM Luis Gutierrez to all my friends and family. Wouldnt buy a car from anyone else. More

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