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Michael Townsend
Michael Townsend | Page 2
Service Advisor
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
16 Reviews
Dealership Experience
3 yrs, 4 mos
16 Reviews
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16 Reviews of Michael Townsend
January 18, 2024
The staff are attentive, knowledgeable, trustworthy, and professional. I have used the Service Department for the past four years and have experienced very good service every time they worked on my car. It professional. I have used the Service Department for the past four years and have experienced very good service every time they worked on my car. It made sense to purchase my new car from this dealership. More
by K. Cherie Jones
Verified CustomerOther Employees Tagged: Nathan Makrakis, Jeff Cullingford
January 11, 2024
We purchased our second Lexus within two weeks of purchasing our first Lexus. Again, we worked with John Breax. He helped us to decide which trim of RX would best fit our needs and likes. He has trem purchasing our first Lexus. Again, we worked with John Breax. He helped us to decide which trim of RX would best fit our needs and likes. He has tremendous knowledge of all the products. Again, he was very professional and respectful. We plan to continue to work with John in the future. We also worked with Mike Townsend in the Service Department. He again helped with the additions we made to the second new car, including window tint and PPF. Mike is a pleasure to wok with, very professional and great communication. We will continue to consult with Mike for all our future services for both Lexus vehicles. More
by vlemoine01
Other Employees Tagged: John Breaux
December 31, 2023
I very much appreciate working with Nathan Makrakis as I purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situat purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situations, carefully and completely answered my questions, worked to make a solid connection with me, asked his manager various questions to make sure he was giving me the proper information, etc. Nathan did not do a "hard sales press" on me and I very much appreciate that. He seems to be a good man, doing the best job he can for both his employer and his customer. I was very impressed with how he responded to me and worked with me. I believe that if/when I have concerns or questions or need help, Nathan will do what he can on my behalf. I have always appreciated the primary focus of Lexus on customer satisfaction and Nathan's work with me reflects well on himself and on Lexus. I am very glad to have worked with him. More
by K. Cherie Jones
Other Employees Tagged: Nathan Makrakis, Herb Mills III, Jeff Cullingford
December 31, 2023
John is very knowledgeable and very professional. I enjoy working with him. John also is great with communication and timely responses. I enjoy working with him. John also is great with communication and timely responses. More
by vlemoine01
Other Employees Tagged: Gregory Granitz , John Breaux
December 30, 2023
To tell you the truth. ...........it is why I keep buying one Lexus after another. Love Love the service ...........it is why I keep buying one Lexus after another. Love Love the service More
by CONTACT.TERESAHARRISON
Other Employees Tagged: Dorothy Sausley, Victoria DeHoyos
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