Michael Stewart
Michael Stewart at Chrysler Dodge Jeep Ram of Woodstock
Refer Me

Michael Stewart

Service Advisor

Chrysler Dodge Jeep Ram of Woodstock

8811 Hwy 92
Woodstock, GA 30189

Contact Me
4.7
53 Reviews

Specialties & Trainings

Toyota

4.7

53 Reviews

Write a Review

53 Reviews of Michael Stewart

January 02, 2025

Dealership Rating
Employee Rating

These guys aren’t worth your time or money. Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 ti More

by jp.stroh.iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing your feedback. I’m truly sorry to hear about your dissatisfaction with your experience at our dealership. We strive to provide excellent service to all our customers, and it’s clear we missed the mark in your case. Regarding your concerns about our service recommendations, we only ever suggest necessary services to ensure the safety and performance of your vehicle, such as tire replacements when needed. If there was any misunderstanding or if we didn’t communicate this clearly, we apologize and are happy to review your situation in detail. Additionally, I’m sorry to hear about delays and unresolved issues during your visits. This is not the standard we hold ourselves to, and we’d like to look into what went wrong, however I am only seeing two visits for your vehicle. Please feel free to reach out to me directly at 470-880-8007 so we can work to address your concerns and improve your experience. Thank you for your honest feedback. We value your business and are committed to making things right. Kelly Huston, Customer Service Manager, khuston@gettel.com

Jan 03, 2025

jp.stroh.iii responded

And that is all you will ever see. You were VERY lucky to get a second chance. You all managed to mess that up too! VERY disappointed in your service. You aren’t worth any more time spent here, and we all know the only 5 star reviews you get you ask for. Stop asking. Your dealership isn’t worth 1 star. Can’t wait to see it turn into a Rent a Truck place. Anyone reading this take note, remember this generic response. This is how you are treated here. You are a number, and that is all. There is no service. There is no care. They do not value your business.

December 16, 2024

Dealership Rating
Employee Rating

Waste of time. They cannot seem to fix any issue this Jeep has. 2nd check engine light for same issue....still not fixed although they assured me it was fixed. More

by berto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Bert, thank you for taking the time to speak with me today. We never like to hear that a light has come back on. As discussed I will have your service advisor reach out to you in the morning so that we can get your vehicle back into the shop. Please continue to reach out if you need anything. Kelly Huston, Customer Service Manager, 470-880-8007, khuston@gettel.com

October 01, 2024

Dealership Rating
Employee Rating

I had taken my Jeep to another dealership in the area and they had it for 2 1/2 weeks and after I picked it up the same issue kept happening and I could not get anyone at that dealership to call me back. I c More

by llkrueger204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Perna

Oct 03, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to leave a review for us at CDJR of Woodstock. We're happy we could meet your expectations! We always appreciate the positive feedback, knowing out staff took care of your concerns! Have a great day! Thank you, John Marinacci, CDJR of Woodstock.

September 25, 2024

Dealership Rating
Employee Rating

The Service Dept is excellent. They keep me update with all service needs & recalls. Very nice waiting room. Friendly staff too. Everyone makes eye contact even when saying hi. Oth More

by snapperhead71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Snapperhead71, thank you very much for sharing your experience with our Service Department. We are delighted to hear that our employees provided your with an excellent guest experience. We look forward to seeing you for your next scheduled service!

September 20, 2024

Dealership Rating
Employee Rating

Recommend multiple repairs that are not needed. Skip this service department and use an independent shop. Saved me thousands… ***update: their customer service did they best to make it right. Whil More

by Critzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Allan

Sep 23, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

I am sorry to hear that your visit to our service department did not meet your expectations. I would like the opportunity to discuss your concerns personally. I have left my contact information both in a voicemail and an email for you. Please kindly contact me at your earliest convenience. Kelly Huston, Customer Service Manager, 470-880-8007, khuston@gettel.com

Sep 23, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Mr. Critzmann, thank you for taking the time to speak with me and for updating your review. We look forward to restoring your faith in our service department.

September 09, 2024

Dealership Rating
Employee Rating

This will be my 4th vehicle from Duck, as always the service was impeccable from start to finish. His new home at CDJR of Woodstock and team supporting him were also on point. Thank you again Duck! Quac More

by tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott "DUCK" Williams, Mike Pennington , Joshua Rouse

Sep 11, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Tiffany, thank you very much for your 5-star review. We are excited that the team here at CDJR of Woodstock met your expectations and are proud to be the new home of Duck. Welcome to the Woodstock family!

August 22, 2024

Dealership Rating
Employee Rating

Mike, the service Director, sure saved my wife and I when we had a breakdown 500 miles from home! More

by JRRoman1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Robinson , Justin H

Aug 25, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

JRRoman1050, thank you for taking the time to share your experience with our service team. We regret the circumstances that brought you to us but we are so happy we were able to assist and get you back on the road.

July 25, 2024

Dealership Rating
Employee Rating

Always fast easy and very nice people at this location. Never try to upsell you anything you don’t need. Highly recommend !! More

by JLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Snodgrass , Justin H

Jul 28, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

JLee, Thank you for your continued business and for your 5 star review of our Service Department. We truly appreciate it! We look forward to seeing you at your next scheduled maintenance.

July 23, 2024

Dealership Rating
Employee Rating

Good service, easy to schedule maintenance and they are even pet friendly. I will definitely be back More

by Kingdmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Robinson, Brooke Snodgrass , Justin H

Jul 28, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Kingdmane, Thank you for your 5 star review. We love delighting our guests and their pets! Make sure to stop by reception for a doggie bone at your next visit!

July 17, 2024

Dealership Rating
Employee Rating

Would recommend this dealership. Overall experience has been positive working with the service department. Staff is friendly and they work with you to resolve any issues. More

by RAM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Chrysler Dodge Jeep Ram of Woodstock responded

Ram22, we are so pleased you enjoyed your visit to CDJR of Woodstock! Thank you for trusting us with you vehicle. We hope to be of service to you again in the future. Best wishes, CDJR of Woodstock

1
...

Dealership Inventory (278 Vehicles)

new 2024 Ram 2500 car, priced at $52,865
2024 Ram 2500
new
Diamond Black exterior
Automatic
Four-wheel Drive
used 2022 Jeep Wrangler Unlimited car, priced at $29,914
2022 Jeep Wrangler Unlimited
used
Silver Zynith Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ram 2500 car, priced at $52,865
2024 Ram 2500
new
Diamond Black exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $69,125
2025 Jeep Grand Cherokee L
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Ford Explorer car, priced at $34,281
2021 Ford Explorer
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2022 Chrysler 300 car, priced at $22,814
2022 Chrysler 300
used
Velvet Red Pearlcoat exterior
Automatic
Rear-wheel Drive