Michael Smith
Michael Smith at Fort Wayne Toyota

Michael Smith

Sales and Leasing

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

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171 Reviews

My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.

not yet
rated

171 Reviews

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Dealership Experience

17 yrs, 10 mos

Industry Experience

17 yrs, 10 mos

Specialties & Trainings

I’m a Stroke survivor which gave me (I believe) unlimited patience.

171 Reviews of Michael Smith

July 13, 2025

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Employee Rating

Worked with Michael Smith and John alone on getting a new jeep and they went above and beyond to help me get it definitely recommend. More

by jason e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 06, 2023

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Michael Smith was my car salesman on July 1st. I went in looking for a Toyota Rav4 and I had two different ones that I was interested in. Michael went above and beyond to make sure I was able to t More

by Amanda Chappell
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 10, 2023

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Michael was great to work with, very thorough. I appreciated his efforts in making sure we were treated fairly and all of our needs were met. More

by Bethannboyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 11, 2023

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

February 19, 2023

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Michael Smith was great. Total experience with car buying was frustrating. Pricing wasn't honest. More

by RJALLMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bradshaw

Feb 19, 2023

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

February 11, 2023

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I had a great experience getting my new car from Fort Wayne Toyota. Michael Smith was awesome to work with. Make sure to check out his photo album of happy customers. Omar in finance made the transaction More

by Kev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Jimenez

Feb 12, 2023

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 03, 2023

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Mike is A-1 salesperson! Little crowded in there and no privacy though so makes his job tough. More

by LSLFARMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 05, 2023

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. Michael and our team appreciate your business and hope to see you again soon!

February 01, 2023

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I wanna give a big shoutout to Michael J Smith and his team at Toyota! 🙌🏽🙌🏽Mike the man with the plan, he got me a crazy deal and it was no pressure at all! My slogan for him is, ”If you trying to get More

by BROWNJERRY_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lemont Mills, Irfan Hussain

Feb 02, 2023

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

February 01, 2023

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Employee Rating

Michael was awesome to work with. He kept in contact and updated us on the status of our car. Made the process quick and easy. More

by Kbaehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Irfan Hussain

Feb 01, 2023

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

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Employee Rating

The Sales Consultant Michael J. Smith was very helpful in my selection process. I highly recommended Michael & the supporting staff More

by BRUCE.SCHOENLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irfan Hussain

Jan 26, 2023

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota, Bruce. Your feedback and rating mean a lot to us. We're glad Michael and the team were able to help, and we hope to see you again!

January 17, 2023

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Employee Rating

This dealership honors loyal customers. They recognize the customers ability to take business elsewhere and with to prevent this from happening. More

by LJSPRINKLE1
Recommend Dealer
Yes
Jan 17, 2023

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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