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Michael Smith
Refer Me
Michael Smith
Service Consultant
Gilchrist Chevrolet Buick GMC Dealership Tacoma
6014 S Tacoma Way
Tacoma, WA 98409
307 Reviews
I have been in the automotive industry since 1974. Love family, hunting and outdoors.
Read moreDealership Experience
38 yrs, 8 mos
Industry Experience
50 yrs, 8 mos
Languages Spoken
English
307 Reviews
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307 Reviews of Michael Smith
January 11, 2025
Outstanding team and group of professionals! Extremely efficient and well organized. Customer service was excellent! Extremely efficient and well organized. Customer service was excellent! More
by puaka2nu
Verified CustomerOther Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
January 06, 2025
Great crew to work with. Friendly and knowledgeable. Work was done on time and at fair price. Friendly and knowledgeable. Work was done on time and at fair price. More
by ED.ENGELHARDT
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
January 03, 2025
Service department is amazing! They are kind, helpful and always find ways to make our lives easier! Thank you service department They are kind, helpful and always find ways to make our lives easier! Thank you service department More
by Alicia
Other Employees Tagged: Talitha Davis, Ryan Tramm, Chuck White, Debbie Cudini, Suzi Cronin, Jennifer Oliver
December 29, 2024
Service was great but couldn't find problems with check engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light engine light or front end wobble. My company fleet vehicle was in the shop for 7 days and the service techs couldn't reproduce the check engine light that I drive with three or four times a week or the wobble in the front end when I accelerate up the hill. More
by DJJC
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
December 13, 2024
While it took longer to get to my vehicle, the staff and tech were fantastic. Everyone was nice, talkative and very welcoming. tech were fantastic. Everyone was nice, talkative and very welcoming. More
by albarto
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver , The tech who worked on my car was also great! Can’t remember his name.
December 05, 2024
Always have great customer service. Timely. Bit expensive but who isnt nowadays. Been 7 years Timely. Bit expensive but who isnt nowadays. Been 7 years More
by savvyinup
Other Employees Tagged: Talitha Davis, Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver, Thomas Tate
November 25, 2024
Excellent service, communicates well regarding any changes to an estimate, and guaranteed great work on my car! changes to an estimate, and guaranteed great work on my car! More
by Chris O.
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
November 21, 2024
Slow service. I was told an hour for standard oil change which took 2. Called multiple times to check in as I was waiting nearby. I called & was transferred & disc I was told an hour for standard oil change which took 2. Called multiple times to check in as I was waiting nearby. I called & was transferred & disconnected 3x before I decided to just show up. Setting expectations ahead of time is immensely important. If I would have been told a 20 minute oil change would take 3 hours i could have planned for that. Realistic expectations were not offered as I was told 1 hour. This is now the 3rd time for my maintenance oil change on my new car purchased there. If this continues I will buy next car elsewhere More
by j_bell43
Other Employees Tagged: Ryan Tramm, Dave Christensen, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver , Do not know names
November 19, 2024
Very grateful for the wonderful experience in having my dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. dream car Buick. With the zero interest and lifetime free oil change is the best offer we ever had. More
by leonibelle501
Other Employees Tagged: Ryan Tramm, Will Ketcham, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver, Thomas Tate
November 06, 2024
I had a set appointment for some recall issues. All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! All issues were resolved in a timely and business like manner. Hooray for Gilchrist GMC! More
by robertgeppert
Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White, Debbie Cudini, Suzi Cronin, Mason Quinn, Jennifer Oliver
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