

Michael Samuels
Service Advisor
Jim Coleman Nissan of Silver Spring
3221 Automobile Blvd
Silver Spring, MD 20904
44 Reviews
Write a Review44 Reviews of Michael Samuels
March 12, 2025
Better than I expected. Car was washed with the service! Service completed within an hour. Car was washed with the service! Service completed within an hour. More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
March 11, 2025
There’s no right person for the right working service for electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) f electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) for car rental due to my car in shop but no one inform when the vehicle is ready or not service,careless for customer expenses atleast they have to pay my rental expenses because they clumsy poor desrspect service,the worst guy Brian only responded one specialist so always busy b/c him in my life friend family i don’t like to see or buy any nissan or electric leaf.Tnx for the mangers his time and listening the situation even if he can don’t any thing only 1 person for electric car .i suggest pls do even think about to go service i take my car for service even manufacture call as they said it takes one day they never ever do anything at all just keep the car on park when i call how’s my car service going on there answer very unprofessional we don’t doing anything if you like u can get it or we will c what we can, then i take out my car after week they don’t do anything, they don’t call me why they keep 2week no notice me no texting no fixing car i am so unhappy and feel always mad and wasted my money and my time because their poor service and i don’t understand their service from this big company i rate them below 0. never ever don’t waste time and money to get service from this place. More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
February 01, 2025
VEHICLE WAS CHECKED IN RIGHT AWAY AND WAS COMPLTED FAST WITH GREAT COMMUNICATION. VERY HAPPY WITH MY SERVICE WITH GREAT COMMUNICATION. VERY HAPPY WITH MY SERVICE More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
January 28, 2025
great team, thanks to all who made my experience outstanding. good groups to work with. outstanding. good groups to work with. More
Other Employees Tagged: Roy Ucanda, Jay Adelson, Richard Okogun, Thomas Marshall, Onesty Peoples, Joel Kamden, Damian Maddox, Thomas Corzo, Bryan Polio-Rios
January 18, 2025
me gusta mucho asistir para hacer mi servicio para mi auto con el señor tomas corzo es muy amable gracias auto con el señor tomas corzo es muy amable gracias More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios , tomas corzo
January 16, 2025
The service representative was pleasant, prompt, informative and efficient. I will definitely return for additional recommended services . informative and efficient. I will definitely return for additional recommended services . More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
January 11, 2025
Thus far, they are honest and do a great job. I don't have to worry about being taken advantage of. They even washed my car after servicing it. How awesome 👌🏿. Everyone has very good custome I don't have to worry about being taken advantage of. They even washed my car after servicing it. How awesome 👌🏿. Everyone has very good customer service skills. Thanks Jim Coleman Nissan. I'm very appreciative. More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
January 08, 2025
I loved the service and faster Surely come back again to Jim Coleman Silver Spring Jim Coleman Silver Spring More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
December 26, 2024
It was fast and efficient. I appreciate the transparency of them texting me with what is wrong with my car. I appreciate the transparency of them texting me with what is wrong with my car. More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios
December 14, 2024
Service was relatively quick. They did the work and gave their recommendations. The waiting room space was a bit tight. But ambiance is good. They did the work and gave their recommendations. The waiting room space was a bit tight. But ambiance is good. More
Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios