Michael Ross

Very professional and awesome customer service. Made the whole experience stress free plus got me outta there in a car! Very good experience. Made the whole experience stress free plus got me outta there in a car! Very good experience. More

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Dealership strives for the best customer service, and Ross lives and breathes that with every interaction he has, regardless if you’re buying from them or not! Will be back again! Ross lives and breathes that with every interaction he has, regardless if you’re buying from them or not! Will be back again! More

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Ross was a pleasure to work with. The process was so quick and easy. A+ The process was so quick and easy. A+ More

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I had a very positive transaction. I didn’t feel pressured, the transaction was easy and once I left the dealership I felt good about my purchase. I didn’t feel pressured, the transaction was easy and once I left the dealership I felt good about my purchase. More

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The guys at Auto Group were great to work with. I called ahead to reserve a test drive and they held it for me despite a bunch of calls coming in on it. They were really knowledgeable about EV’s an I called ahead to reserve a test drive and they held it for me despite a bunch of calls coming in on it. They were really knowledgeable about EV’s and straight forward to work with. I’ve never had an easier experience buying a used car. 100% would go to them again in the future! More

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Great experience, no high pressure sales tactics. I have bought lots of cars over the years and this by far was the easiest experience. I have bought lots of cars over the years and this by far was the easiest experience. More

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Micheal was great extremely helpful, very honest and straightforward. Would recommend him to anyone of my family members and friends! straightforward. Would recommend him to anyone of my family members and friends! More

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Ross and the dealership went well beyond what you would expect from a dealership. Ross did everything he could to put me in the vehicle I wanted. I would highly recommend this dealership. expect from a dealership. Ross did everything he could to put me in the vehicle I wanted. I would highly recommend this dealership. More

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I highly recommend Ross; he's the best Guy I've encountered. Having purchased five cars from him, I can attest that Ross is a wonderful individual who provides exceptional support, particularly whe encountered. Having purchased five cars from him, I can attest that Ross is a wonderful individual who provides exceptional support, particularly when I'm experiencing anxiety or stress. He consistently offers reassurance and is always accessible by phone. We hold Ross in high regard and wouldn't consider working with anyone else; he's an outstanding professional. More

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When searching for my ideal vehicle, I previously visited several dealerships, only to encounter various issues. However, my brother-in-law recommended Auto Group of Louisville and suggested I speak with Ros several dealerships, only to encounter various issues. However, my brother-in-law recommended Auto Group of Louisville and suggested I speak with Ross. The experience was different, as Ross greeted me warmly and took the time to work with me to find my dream car. He persevered until I found the perfect vehicle, and I appreciate that I can reach out to him directly via text or phone call if I require anything further. Ross is an exceptional professional who explains everything thoroughly, and I am thoroughly satisfied with my purchase and grateful for his assistance, particularly from Ross. More

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