Michael Roperti | Page 2

Jeff was very knowledgeable and helpful during the whole process. He listened to everything I wanted and got the perfect car. For me. He explained all the knobs and buttons on the dash and hooked me up with process. He listened to everything I wanted and got the perfect car. For me. He explained all the knobs and buttons on the dash and hooked me up with Onstar and satellite radio. It was a great experience and I will recommend him to everyone I know that is Looking to buy a car. More

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I brought my 2016 Chevy Equinox to Eagle Chevrolet under an active GM case for a diagnostic due to known internal engine issues. I followed GM’s process and worked with Stephen McHone, the Service Manager, an active GM case for a diagnostic due to known internal engine issues. I followed GM’s process and worked with Stephen McHone, the Service Manager, who verbally assured me that if I leased a vehicle through Eagle, the service fees would be waived. Stephen recommended spark plug replacement, solenoid work, and cleaning — and said it might fix the issue. Based on that, I reluctantly agreed, trusting that this was part of the GM diagnostic process and that the charges would be waived if I moved forward with a lease. The repairs didn’t fix the problem. I was later billed $1,293.02, with no prior written estimate, and only offered a 10% discount when I pushed back. On top of that, Eagle threatened $75/day storage fees retroactive to June 30 unless I paid the full amount — which I ultimately did, just to get my car released. Meanwhile, I tried to lease a vehicle through Eagle, but the sales team failed completely. They were unprofessional, dismissive, and made the deal confusing by ignoring key rebates I qualified for. I gave them everything they needed — they just didn’t follow through. I ended up leasing the vehicle elsewhere, where I was treated with transparency and respect. Eagle Chevrolet made this process unnecessarily stressful and unfair. If you go here, get everything in writing and be cautious of verbal promises. I would never return. — Karen Romano More

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Very helpful with lease end vehicle and new lease on new Chevy. No pressure, all good dealings. Chevy. No pressure, all good dealings. More

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This was our sixth vehicle purchased or leased from Eagle Chevy. Mike has been our salesman for four of them. He is a big part of why we come back. Chevy. Mike has been our salesman for four of them. He is a big part of why we come back. More

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Mike was a pleasure to work with, he was helpful without being overbearing. He knew his stuff and answered all of my questions. Definitely recommend him. being overbearing. He knew his stuff and answered all of my questions. Definitely recommend him. More

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Eagle Chevrolet has been our go to dealer since 2009-2024. That speaks for itself. 2009-2024. That speaks for itself. More

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Mike was very knowledgeable and the service was 100% on target. Loved the experience going back to buy another one this week target. Loved the experience going back to buy another one this week More

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