Michael Romero
Michael Romero at Lithia Reno Subaru
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Michael Romero

Sales

Lithia Reno Subaru

2270 Kietzke Ln
Reno, NV 89502

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Michael Romero

July 18, 2023

Dealership Rating
Employee Rating

Everyone at Lithia Subaru is awesome. They are very friendly and helpful. I recommend them highly to new and old customers. My experience was awesome the first time I bought my wrx sti an More

by Moreman84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wasiuzzaman Doha , I can’t remember everyone else. Sorry

Jul 18, 2023

Lithia Reno Subaru responded

We are grateful for you leaving us a five-star review and for recommending our services. We're pleased to know that you always have a great experience working with our friendly and helpful Sales Team. You can always count on having a smooth transaction at Lithia Reno Subaru. Take care.

May 10, 2023

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Employee Rating

They were able to help me find the perfect vehicle. The salesperson kept me informed of vehicles arrival time to the dealership and helped make the purchase smooth and easy. More

by wesleynbradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Lithia Reno Subaru responded

Our Sales Team here at Lithia Reno Subaru is proud to read that you had a smooth and easy buying experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 10, 2023

wesleynbradley responded

The staff was very accommodating and super helpful. Amazing service from everyone involved in my purchase.

May 08, 2023

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Help immediately when I arrived. Romero helped us get the best deal possible. He made us feel at home and felt no pressure. More

by Lopez.mauricio89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry pollard

May 19, 2023

Lithia Reno Subaru responded

Thank you for taking the time to write about your 5-star experience with our Sales Team here at Lithia Reno Subaru. Please feel free to contact us again if we can do anything else to assist you.

February 19, 2023

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Employee Rating

After signing the contact we had to make a change, management and Michael were very kind and understanding, and even though it created more work redoing the papers, they were so professionals and tre More

by Fatima A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Watkins, Greg Thomas

Feb 20, 2023

Lithia Reno Subaru responded

Thank you very much, Fatima, for taking the time to share your experience with our Sales Team. We are delighted to learn they were accommodating, patient, and professional, and also could provide you with a pressure-free car buying experience. We couldn't ask for a better review than that. We hope you love your new vehicle. If there is anything else we can help you with, please don't hesitate to let our team at Lithia Reno Subaru know. Have a wonderful day.

February 11, 2023

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This is our 3 rd Subaru and we have bought all 3 from Lithia Reno Subaru we were taken care all 3 times that’s why we keep going back there I would recommend them to anyone who wants to buy a Subaru More

by Rdcagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Bushnell

Feb 12, 2023

Lithia Reno Subaru responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Lithia Reno Subaru was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

Feb 13, 2023

Lithia Reno Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2023

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Excellent Sales Rep, Michael Romero. A wonderful introduction to Suburu. I owned an Infiniti FX35 previously. My Suburu Outback Wilderness model has been beyond my expectations. Very hel More

by Donald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2023

Lithia Reno Subaru responded

Hi Donald, thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide great service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Lithia Reno Subaru for all your automotive needs.

February 24, 2020

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Just bought an 2020 ascent today . Michael our sales rep was friendly, helpful and gave us a great deal couldn't of asked for anything more . I'm giving Michael 5 stars , great guy . More

by charlesfrank715
Recommend Dealer
Yes
Feb 25, 2020

Lithia Reno Subaru responded

Thank you for taking the time to leave us a review, and congratulations on your new Subaru Ascent! We're glad you had a great experience with Michael and we'll be sure to share your kind comments with him. We appreciate you coming to visit us here at Lithia Reno Subaru, and we hope to see you again in the future - in the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

October 24, 2019

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2020 Forester Purchase We leased a new Forester from Lithia. Their price was $3K lower than Michael Hohl Subaru and they gave us more for our trade-in. We had a freeze on ou More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Bushnell

Oct 29, 2019

Lithia Reno Subaru responded

Ron, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Lithia Reno Subaru as your first choice for service!

September 13, 2019

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Great Experience I had compared prices of the Lithia Subaru with other dealerships and was able to get what I thought was a fair price. I asked them if they could matc More

by Khang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emdadul Haque

Sep 17, 2019

Lithia Reno Subaru responded

Hello, we really appreciate your great feedback! Our team is available should you require any extra help. Take care!

June 08, 2019

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Employee Rating

Rip off!! Do not buy a car here. I had the worst buying experience. I live in Vegas and reached a deal over the phone. Gave them a $500 deposit. Arrange to fly More

by LVSquash
Customer Service
Friendliness
Price
Recommend Dealer
No
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