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Michael Reichert
Michael Reichert at Russ Darrow Metro Chrysler Dodge Jeep RAM
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Michael Reichert

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Michael Reichert

February 11, 2025

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Employee Rating

Good at what he knows best for you by listening very knowledgeable of the products you sell More

by CARNETTPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

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Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

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Employee Rating

Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide More

by BEEFAIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

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Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

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Employee Rating

From Brian to Mike and the tech all were very helpful and made my experience wonderful. I appreciate everything they did to fix my vehicle including my free car wash😊 More

by mykid22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Semmelmann , The dodge tech 5 stars

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Feb 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

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Employee Rating

I would never recommend anyone to go there the service is trash and all the want is money More

by EDDIEJACKSON353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jermaine Heard, Megan Villmow, Kristian Heinrich, Adrian Flores, Zivorad Filipovic

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Feb 04, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tyler Headdy tyler.headdy@russdarrow.com

January 30, 2025

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Employee Rating

I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time. More

by TWKERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

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Feb 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

January 26, 2025

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Employee Rating

Super efficient. They had me out in an hour. They even had an area for kids to hang out which was a plus for me and my one year old. More

by crollz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

January 26, 2025

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Employee Rating

Even when things were busy they got things done pretty quickly. Good service management made it happen More

by drdleatherguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

January 24, 2025

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Employee Rating

The staff was knowledgeable and courteous in the happenings regarding my service. They even went above and beyond to ensure that I was satisfied. More

by christopher.laudermilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Christopher! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

January 20, 2025

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Employee Rating

This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service. More

by LANETTECZYSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Clayton Duckworth, Codey Lambert, Megan Villmow, Kristian Heinrich, Adrian Flores, Zivorad Filipovic, Sumya Stoflet

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Jan 20, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Lanette, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tyler Headdy tyler.headdy@russdarrow.com

January 18, 2025

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Employee Rating

They are very helpful with diagnosis and quick with repairs. Much better than the last jeep dealership i took vehicle to More

by sgtericdwurth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristian Heinrich

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Jan 19, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

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