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Michael Reichert
Michael Reichert at Russ Darrow Metro Chrysler Dodge Jeep RAM
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Michael Reichert

Service Advisor

Russ Darrow Metro Chrysler Dodge Jeep RAM

10901 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
15 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

44 yrs, 9 mos

4.7

15 Reviews

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15 Reviews of Michael Reichert

April 18, 2025

Dealership Rating
Employee Rating

The service dept was efficient, and Mike (at the counter upon arrival) was friendly, and very helpful - He explained everything to me and they were able to get my car checked out in a timely manner! I was More

by labarczak62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard

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Apr 18, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tyler Headdy tyler.headdy@russdarrow.com

April 16, 2025

Dealership Rating
Employee Rating

I don't know who Michael Reichert, maybe the finance guy? If so he was great. Nakia was awesome as well. More

by keshabeth
Recommend Dealer
Yes

Other Employees Tagged: Michael Reichert

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Apr 17, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service More

by sparkyman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

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Apr 03, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

March 29, 2025

Dealership Rating
Employee Rating

Everything at the dealership went about as well as I could have hoped it would. More

by KEVIN_KROBOTH
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Headdy, Adrian Ellis

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Mar 29, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Tyler Headdy tyler.headdy@russdarrow.com

March 20, 2025

Dealership Rating
Employee Rating

They provided me exceptional service and Mike was very knowledgeable and communicative. He also kept me informed and was extremely professional. More

by rcondon21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Semmelmann

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Mar 21, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide More

by BEEFAIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

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Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Good at what he knows best for you by listening very knowledgeable of the products you sell More

by CARNETTPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

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Feb 11, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

From Brian to Mike and the tech all were very helpful and made my experience wonderful. I appreciate everything they did to fix my vehicle including my free car wash😊 More

by mykid22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Semmelmann , The dodge tech 5 stars

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Feb 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I would never recommend anyone to go there the service is trash and all the want is money More

by EDDIEJACKSON353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jermaine Heard, Megan Villmow, Kristian Heinrich, Adrian Flores , Zivorad Filipovic

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Feb 04, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tyler Headdy tyler.headdy@russdarrow.com

January 30, 2025

Dealership Rating
Employee Rating

I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time. More

by TWKERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Heard, John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores

Report | Print
Feb 01, 2025

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Tyler Headdy tyler.headdy@russdarrow.com

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