Michael Redd

I was very impressed with Audi Dallas responsiveness, eagerness to help, attentiveness and willingness to negotiate and help us customers come to a mutual fair agreement. I first inquired about a Audi Q8 eagerness to help, attentiveness and willingness to negotiate and help us customers come to a mutual fair agreement. I first inquired about a Audi Q8 that I found through AutoTrader, kept getting Facebook ads on and decided to make an inquiry via Audi Dallas website. I made the inquiry well after 10 or 11pm one night and immediately I got a response from Zach Moore, I thought it was a call center auto-response so I didn’t want to respond late at night and bother anyone. The next morning Zach followed up again and it was then when I realized it was a real sales person from the dealership that had reached out. That day I had made an appointment and went to the dealership that evening, unfortunately the Q8 that I had originally inquired about had sold but I was shown some other alternatives and honestly better options that fit my needs more. Zach was working with another family but I got to work with Michael Redd. Michael was awesome to work with, very friendly, provided some really good information about the Q8 that we were test driving, but most importantly he listened and went to work on helping us come to a fair value for my trade and finalized the deal. I do have to say, that I really love that Audi Dallas is not trying do any dealer mark ups, or hide any fees, it was a pretty seamless straight forward experience. The price you see online is literally what they will negotiate with you on. My wife was laughing at me, because I had no ammo to haggle on, I asked for more on my trade Audi Dallas literally gave me what I asked for; there were no markups or dealer add-ons so nothing to complain about there. I had a credit union pre-approval and Audi Dallas beat their rate, I had a quote for an extended warranty and Audi Dallas compromised with me on there as well. Drew Nigo in Finance was definitely extremely helpful in beating my credit union rate and getting us an extended warranty that would work best for us. Not mention, Drew is very friendly guy and easy to talk to, and willing to help you on any of the warranty add-ons. I’ve purchased and traded in 14-cars in the last 19-months, it has been a long time since I’ve done every single component of the car buying experience at a dealership; but I did it this time with Audi Dallas. It was such a delight to work with what seemed to be a family or a great team. Every single member of Audi Dallas was willing to help from start to finish, it didn’t matter who, everyone on the floor was greeting you, asking to help you, offering you a water, and constantly checking on you. This is my first Audi, but after this pleasant experience it won’t be my last purchase from Audi Dallas. A special thank you again to (Zach Moore, Michael Redd, Drew Nigo) and the two managers that I briefly worked with (Michael and Ricardo). Truly a team effort, thank you all so much for such a pleasant and seamless experience. More

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Michael Redd was so great and extremely helpful. He went out of his way to find me the exact car I wanted with no hassle at all. My family has used Mike for years, and we really value and appreciate He went out of his way to find me the exact car I wanted with no hassle at all. My family has used Mike for years, and we really value and appreciate everything he has done for us over the years! More

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Michael Redd is the best! ! This is the second car I have purchased from him and Audi Dallas. I do not live in the area but Michael and the finance team were able to make the ! This is the second car I have purchased from him and Audi Dallas. I do not live in the area but Michael and the finance team were able to make the whole car buying process quick and so easy! Michael even delivered my new car to me and helped with all of my questions! I appreciate him and the team so much! And I love my new 2024 Audi Q5! More

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Audi Dallas is one of area’s premier dealerships and I was confident in purchasing a used car there. By used I mean a hard to find model with extremely low miles at an aggressive price. Sales representati was confident in purchasing a used car there. By used I mean a hard to find model with extremely low miles at an aggressive price. Sales representative Michael was great with both negotiation and follow up. Closing the deal was mostly electronic which expedited the process significantly. I’m very pleased with my purchase and the service at Audi Dallas. More

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I've been a customer for appx. 15 yrs with the Audi Dallas dealership on Lemmon. Michael Redd has worked with me with the purchase of 3 of my cars. One of the reasons I choose to s 15 yrs with the Audi Dallas dealership on Lemmon. Michael Redd has worked with me with the purchase of 3 of my cars. One of the reasons I choose to stay as an existing client is because of Michael's customer service which is always full of humor and expertise on the products. More

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I highly recommend Audi Dallas in every way. Great people, state of the art facility. Great people, state of the art facility. More

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The most professional staff in the industry, they really try their best to make sure that the customer is satisfied. try their best to make sure that the customer is satisfied. More

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My service advisor Marvin was very courteous and very professional. Me and my wife can always depend Marvin professional. Me and my wife can always depend Marvin More

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I can confidently say that my experience was nothing short of outstanding. The key factor that truly elevated this experience was the exceptional service provided by Dory Dvorin, the sales representativ short of outstanding. The key factor that truly elevated this experience was the exceptional service provided by Dory Dvorin, the sales representative who assisted me throughout the entire process. From the moment I stepped into the dealership, Dory's professionalism, knowledge, and genuine enthusiasm were evident. Her personable approach immediately put me at ease, and she took the time to truly understand my preferences and requirements. Dory's attention to detail was remarkable; she listened intently to my needs and concerns, ensuring that every aspect of the vehicle aligned perfectly with what I was looking for. Dory's expertise in the automotive industry was evident in her ability to answer all of my questions thoroughly and confidently. She guided me through various options, providing valuable insights without any hint of pressure. Her transparent and informative explanations allowed me to make informed decisions with complete confidence. Furthermore, Dory's professionalism extended beyond the purchase itself. She took the time to meticulously explain the vehicle's features and functionalities, ensuring that I drove off the lot fully confident in operating my new vehicle. Her commitment to delivering a comprehensive and seamless experience truly set her apart. In a world where exceptional customer service is becoming increasingly rare, Dory's approach is a refreshing reminder of how a true professional operates. Her integrity, dedication, and genuine passion for assisting customers make her an asset to Audi Dallas. I have no doubt that her unwavering commitment to excellence will continue to enrich the experiences of many more customers in the future. In conclusion, my experience with Dory as my sales representative was nothing short of exceptional. Her dedication to providing personalized, informative, and stress-free service truly made this car buying journey a pleasurable one. I wholeheartedly recommend Dory to anyone seeking a seamless and enjoyable vehicle purchasing experience. Thank you, Dory, for your outstanding service! Sincerely, FD3 More

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Friendly and helpful folks at the dealership, ready to listen and help resolve or find happy path to any doubts and concerns.. listen and help resolve or find happy path to any doubts and concerns.. More

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