Well I was very pleased with my visit I thought the agent
was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there
was very professional in going over everything with me he answered all my questions and I was very pleased with the time I spent there
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by Bigstep50
Service Price Transparency
May 19, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving us this positive review! We are happy to know that our team was very professional in going over everything with you, answered all your questions and made you very pleased with your visit. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was a pleasure working with Michael Ramos.
He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for
He made sure to explain everything to me and communicated any changes that occurred. He made me feel comfortable therefore if I need any services for my car I will book with him.
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by Nichia25
Service Price Transparency
May 19, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing outstanding service is so important to us and we are glad that Michael's efforts met your satisfaction! We are thrilled to know that he was a pleasure to work with, explained everything and made you feel comfortable. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Michael was great!
Answered all my questions and got the job done. Fast and efficient.
Answered all my questions and got the job done. Fast and efficient.
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by Elicast0889
Service Price Transparency
May 14, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving Michael this marvelous review! We are delighted to know that he was great, answered all your questions and was fast/efficient. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I had a great experience at Mercedes-Benz of Riverside.
Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions
Michael Ramos was extremely professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all my questions patiently, and made sure everything was handled smoothly and efficiently. I really appreciated his attention to detail, transparency, and excellent customer service. Michael went above and beyond to ensure I understood my service options and felt confident about the work being done.
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by Florennccee
Service Price Transparency
May 12, 2025 -
Walter's Mercedes-Benz of Riverside responded
Florence,
We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and your automotive needs. We are pleased to know that he was extremely professional, knowledgeable, attentive, kept you informed on your vehicle and answered all your questions patiently. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I’ve come to Walter’s for all of my servicing needs in
California. I’ve had great assistance from many of the service representatives.
California. I’ve had great assistance from many of the service representatives.
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by Robin16
Service Price Transparency
Apr 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Robin,
We are grateful for you leaving us this stunning review! We are pleased to know that our team was a great assistance to you. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service was great , my advisor Michael Ramos was very
professional and communicated very well from begging to the end of service
professional and communicated very well from begging to the end of service
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by Rim
Service Price Transparency
Apr 16, 2025 -
Walter's Mercedes-Benz of Riverside responded
Rim,
We are grateful for you leaving Michael this stunning review! We are pleased to know that he was very professional and communicated very well with you from beginning to end of service. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
It was a pleasure stopping by to get my vehicle
maintenance done at this dealership
maintenance done at this dealership
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by vgonzalezsse
Service Price Transparency
Apr 04, 2025 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving us this amazing review! We are happy to know that our team made your visit a pleasure. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Michael Ramos is always very professional always goes
above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car.
above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car.
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by Alarcon, Sylvia
Service Price Transparency
Feb 24, 2025 -
Walter's Mercedes-Benz of Riverside responded
Alarcon, Sylvia,
We appreciate you for leaving Michael this spectacular review! We are delighted to know that he was very professional, took outstanding care of you and kept you informed what was going on with your car as always. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Set up a Saturday appointment via the website on Friday
night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could
night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could get to work on an oil light issue. It took about 3 hrs to completion, I waited in the lobby and was informed that the light problem was still happening and further testing needed to be be done. I was in a hurry and will come back at a later time. Very pleased with Michael’s service.
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by Lawrenceclemons
Service Price Transparency
Feb 13, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Michael's efforts met your satisfaction! We are thrilled to know that he was very welcoming and processed the paperwork quickly for you. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Thank you Michael Ramos!
You were very accommodating, the customer service and professionalism was on point.
You were very accommodating, the customer service and professionalism was on point.
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by bonniesissoni
Service Price Transparency
Feb 12, 2025 -
Walter's Mercedes-Benz of Riverside responded
Bonnie,
We are grateful for you leaving Michael this stunning review! We are pleased to know that he was very accommodating and his professionalism was on point. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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