Michael Queen
Service Manager
Larry H. Miller Chrysler Jeep Dodge Ram Surprise
13165 N Autoshow Ave
Surprise, AZ 85388
Dealership Experience
8 yrs, 4 mos
Industry Experience
21 yrs
Languages Spoken
English
59 Reviews
Write a Review59 Reviews of Michael Queen
September 12, 2024
Great service. Part had a delay but was kept up to date well. Installed same day it was in Part had a delay but was kept up to date well. Installed same day it was in More
Other Employees Tagged: Kaeland "KT" Thomas, Frankie Pena, Jesus Garate, TJ Stream, Jason Hilton
August 14, 2024
Wyatt and the team made it a great experience and got me where I wanted to be. Financing was a breeze and our guy got us in and out. Definitely recommend LHM. where I wanted to be. Financing was a breeze and our guy got us in and out. Definitely recommend LHM. More
Other Employees Tagged: Chace Gilbert, Wyatt Quinn
July 21, 2024
Sean in service took great care of me and made everything smooth. Great experience all around. smooth. Great experience all around. More
Other Employees Tagged: Sean Clarke
June 24, 2024
Recently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. this dealership. Wonderful people and very friendly. More
Other Employees Tagged: Kaeland "KT" Thomas, Frankie Pena, Chace Gilbert, Jesus Garate, Mickey Langer, Jason Hilton , Travis Georgens, Steve Jaichner, Tyler Moosman
June 13, 2024
I recently had my Jeep Gladiator serviced at Larry H. Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated outstanding communication skills, keeping me informed throughout the entire process, especially during a part shortage that extended the service time to two months. Despite the delay, the dealership ensured I was never without a vehicle by graciously providing loaners and making accommodations to keep me on the road. This level of customer care is rare and highly appreciated. The entire team, including service manager Mike Queen, was always polite, respectful, and attentive to my concerns. Having previously dealt with another dealership where I did not receive the same level of service, respect, or kindness, the contrast was stark. The professionalism and customer-first attitude at Larry H. Miller Surprise have earned my trust and loyalty. There’s no other place I’ll be going in the future for my Jeep needs. Thank you, TJ, Mike Queen, and the entire team at Larry H. Miller Surprise, for taking such great care of your customers. You have my highest recommendation! More
Other Employees Tagged: TJ Stream, Mickey Langer
June 01, 2024
Great atmosphere and the job was done right the first time and done quickly. Would recommend to anyone to go there. time and done quickly. Would recommend to anyone to go there. More
Other Employees Tagged: Sean Clarke
May 21, 2024
Have used this dealer for all the servace work on my 2017 1500 and have had very good service and would recommend them. 1500 and have had very good service and would recommend them. More
Other Employees Tagged: Sean Clarke, TJ Stream , Kyle Kreuziger, Tom Rodriguez
May 01, 2024
great service. very helpful and informative and professional. any one who goes there will. be satisfied? very helpful and informative and professional. any one who goes there will. be satisfied? More
Other Employees Tagged: Sean Clarke, Erik Melendez, TJ Stream , Kyle Kreuziger, Christian Melendez, Tom Rodriguez
May 01, 2024
Staff are very helpful and do the best to make sure everything goes smoothly and efficiently. everything goes smoothly and efficiently. More
Other Employees Tagged: Jesus Garate , Christian Melendez, Jacob Rohde