Michael Profenno

Fast response time, personalized buying experience, and an easy stress free buying process made my car buying experience great an easy stress free buying process made my car buying experience great More

Report | Print

Went in to Berlin City to test drive a Tacoma and Tundra. First, I was hooked up with salesman Michael Profenno. Mike could not have been any more patient, understanding and helpful if he tried. I did not First, I was hooked up with salesman Michael Profenno. Mike could not have been any more patient, understanding and helpful if he tried. I did not intend on purchasing a vehicle that day, but that is exactly what I did. It took about 6 weeks for my Tacoma to be delivered, and between Mike and Peter Thibault helping get me get up to speed on the technology of getting everything hooked up, I am up and running. I could not have been more satisfied with my purchase and experience with Berlin City Toyota. Thank you Mike and Peter. More

Report | Print

Amazing customer service, went the extra mile to find the car and color I wanted. Traded out a vehicle they had with a dealer in Rhode Island to get exactly what I wanted even though they already had one on car and color I wanted. Traded out a vehicle they had with a dealer in Rhode Island to get exactly what I wanted even though they already had one on order that was stuck at port. Would make the 1-1/2 hour drive again just to buy another car. More

Report | Print

I leased a 2021 Tacoma Pickup truck last Sunday. Worked with Mike Profenno who did a great job. Walked in at 2:30 and at 5:00 I drove off in my new truck. Great dealership! with Mike Profenno who did a great job. Walked in at 2:30 and at 5:00 I drove off in my new truck. Great dealership! More

Report | Print

Leases of 2019 Toyota tacoma I just want to say that the salesman mike profenno and financial team did an amazing job and was extremely helpful!! Thank you Mike for making this so I just want to say that the salesman mike profenno and financial team did an amazing job and was extremely helpful!! Thank you Mike for making this so convenient and easy! Thanks, Tina More

Report | Print

SOLD! I have been shopping for a Cadillac CTS for some time that had the perfect combination of performance and options. Berlin City had what I was looking I have been shopping for a Cadillac CTS for some time that had the perfect combination of performance and options. Berlin City had what I was looking for. I live in New Hampshire, and contacted Mike Profenno via email. Mike was immediately responsive to all of my inquiries, and in no time at all, Berlin City delivered my dream Cadillac to me in New Hampshire. I had an outstanding experience. I couldn't get that kind of service in my own town. More

Report | Print