Professional help and very nice customer service.
Very helpful, reliable information, and very fast service
Very helpful, reliable information, and very fast service
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by Ann.bg.owens
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2025 -
Spitzer Honda Euclid responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Drove in with low air in tires.
Mike Pensky found nail and was able to replace tire same day. Very efficient & friendly.
Mike Pensky found nail and was able to replace tire same day. Very efficient & friendly.
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by cambunny1012
Service Price Transparency
Dec 22, 2025 -
Spitzer Honda Euclid responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Honda Euclid. We look forward to having you as one of our valued customers for many more years to come!
Dec 22, 2025 -
cambunny1012 responded
Ok
This location is always friendly and willing to help with
anything. I’ve bought a car already and plan on doing so again in the near future. Mike P. is an awesome service rep!!!
anything. I’ve bought a car already and plan on doing so again in the near future. Mike P. is an awesome service rep!!!
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by RHARDNICK
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2025 -
Spitzer Honda Euclid responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Honda Euclid.
I feel like I was scammed.
The wait time and price were much higher than discussed with the representative who assisted me.
The wait time and price were much higher than discussed with the representative who assisted me.
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by REDDAN_22
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cashier
Nov 02, 2025 -
Spitzer Honda Euclid responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Very satisfied with dealing with this dealership.
Been coming here for years. And 3 new cars.
Been coming here for years. And 3 new cars.
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by STICKLADY2000
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
Spitzer Honda Euclid responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
This dealership is very knowledgeable , helpful and
treated me very nice. They didn't mind answering any questions that I had. It was a very nice experience.
treated me very nice. They didn't mind answering any questions that I had. It was a very nice experience.
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by sroth39
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Spitzer Honda Euclid responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Honda Euclid.
Customer Service is great & I receive quality service
during appointments. I am a satisfied customer.
during appointments. I am a satisfied customer.
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by elmhart1987
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Spitzer Honda Euclid responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Staff was very helpful in assisting me.
I was helped immediately with my tire pressure problem and they were able to observe other issues that were going on and took care of the problem.
I was helped immediately with my tire pressure problem and they were able to observe other issues that were going on and took care of the problem.
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by mguerry219d@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Service technician who noticed the valve problem.
Oct 12, 2025 -
Spitzer Honda Euclid responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I had a routine oil change last week.
At that appointment I was told there was a manufacture defect; my shock absorber was leaking so I would need a follow up appointment the following we
At that appointment I was told there was a manufacture defect; my shock absorber was leaking so I would need a follow up appointment the following week covered by my warentee. My appointment for service was at 3:30 pm, 15 minutes after I had left the facility, I received a call indicating that they were backed up and there was no way they could service my car that evening, I was very frustrated and asked why didn’t they call prior to my appointment to reschedule or at least inform me upon my arrival?
My options were I could reschedule or leave it overnight and they would do the repair first thing in the morning. I made arrangements to borrow a car for the next day. Fast forward next day, no call. At 12:30 pm I called Spitzer and was told yes, your car is done. No courtesy call upon completion, no apology about the inconvenience, not even a courtesy free car wash. I love my Honda, but am unlikely to return here for service.
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by carrie3mc
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Spitzer Honda Euclid responded
Thank you for providing this feedback, Carrie, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Good service,good information about car.
Kind friendly,done when I was told .Thank you!
Kind friendly,done when I was told .Thank you!
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by Paulettedavies873
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lady who you pay for services.
Oct 06, 2025 -
Spitzer Honda Euclid responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
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