Michael Penna

Mike was very professional and personable, took care of everything and got me in and out very timely. everything and got me in and out very timely. More

by HESSNEY Verified Customer Verified Customer

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Always great to visit Garber Randall Buick GMC Service Department. Thank you for your excellent work! Department. Thank you for your excellent work! More

by MINEPITCH Verified Customer Verified Customer

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Very professional and courteous staff and everyone friendly. Work was done right and kept informed through the whole process. Very happy with my visit. friendly. Work was done right and kept informed through the whole process. Very happy with my visit. More

by SBICKER Verified Customer Verified Customer

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Mike always goes above and beyond to make sure things are done right whenever my vehicles are brought in. done right whenever my vehicles are brought in. More

by SAVAGE1 Verified Customer Verified Customer

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As a widow, oil change, rotating of tires, are all new experiences for me. From making the appointment to actually having the work done, everyone was kind and professional. I sat in the waiting area for experiences for me. From making the appointment to actually having the work done, everyone was kind and professional. I sat in the waiting area for the car and found the area very comfortable. Thank you More

by CTCTIM Verified Customer Verified Customer

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I was given false information about the truck. I was told the tires had a little chip to them when in reality all four were out of balance and two needed to be replaced. Am still working with Mike I was told the tires had a little chip to them when in reality all four were out of balance and two needed to be replaced. Am still working with Mike to try to eliminate the shake in it. Furthermore when the truck went in for body work I was told by Steve that it was done and I had to show him that it hadn’t been touched so that was yet another trip to get it taken care of. Overall my experience has not been very pleasant. More

by BIGB_96 Verified Customer Verified Customer

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Had some maintenance that needed to be done on my 2022 GMC 2500 HD everything was completed as promised with no issues. GMC 2500 HD everything was completed as promised with no issues. More

by CATSRUS15 Verified Customer Verified Customer

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Oil change and inkjet or cleaning, everything went as expected. Thank you for your service expected. Thank you for your service More

by SHERMENET Verified Customer Verified Customer

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Great service. Friendly people and atmosphere. Quick service, they were ready for me when I arrived for my "wait for " oil change. Friendly people and atmosphere. Quick service, they were ready for me when I arrived for my "wait for " oil change. More

by JJKDE Verified Customer Verified Customer

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A fuel related module went on my '21 Acadia and the vehicle was towed to the dealership where I purchased it, even though it was not the closest GMC dealership. It took just over a week to assess and vehicle was towed to the dealership where I purchased it, even though it was not the closest GMC dealership. It took just over a week to assess and repair the vehicle. Luckily, it was covered under warranty. The only disappointments were the time to repair and I assumed the vehicle ran through the wash bay after service - maybe I was wrong. Because the visit did not exceed my expectations, I would probably choose a more convenient dealership next time. It is not a necessarily a negative, just an honest statement. More

by BRIANSKOCZYLAS Verified Customer Verified Customer

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