Michael Patnaude

Good people. Fast service. Transparent about repairs needed. Good communication. Comfortable waiting room and easy to set up appointments Fast service. Transparent about repairs needed. Good communication. Comfortable waiting room and easy to set up appointments More

by ajsabados3 Verified Customer Verified Customer

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Service rep was awesome. Knowledgeable, courteous, and helpful. Techs also played a significant part in this favorable rating. The courtesy driver was also a positive contrib Knowledgeable, courteous, and helpful. Techs also played a significant part in this favorable rating. The courtesy driver was also a positive contributor to your team. Thanks to all. More

by CORM831 Verified Customer Verified Customer

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I scheduled an appointment to handle a few warranty items and an engine light that would turn on and off randomly. Shane provided excellent service. He kept me informed about my vehicle, including parts that and an engine light that would turn on and off randomly. Shane provided excellent service. He kept me informed about my vehicle, including parts that needed to be ordered and updates on the tasks being completed. He also helped return my vehicle to me as quickly as possible. He demonstrated that he valued my business. It was a pleasure working with Shane. More

by Tricia N Verified Customer Verified Customer

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I appreciate the honest feedback about my car and spelling out a complete estimate. I also like the fact that there is a corvette specialist spelling out a complete estimate. I also like the fact that there is a corvette specialist More

by drsarner Verified Customer Verified Customer

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Took great care to get the vehicle into the work area quickly and returned expeditiously with great mannerisms. quickly and returned expeditiously with great mannerisms. More

by mnelson33 Verified Customer Verified Customer

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Michael P provided excellent, reliable, and fast service. I even got reduced labor cost vs the original quote. I even got reduced labor cost vs the original quote. More

by wgbjr33 Verified Customer Verified Customer

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The dealership service department have been working on my truck for the last three years like changing oil and replacing parts they have done a great job. truck for the last three years like changing oil and replacing parts they have done a great job. More

by graysonalford Verified Customer Verified Customer

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It is shocking how good the customer service is at Sterling. Two examples - I bought a vehicle this past week. Norman Sasnett met us at the door. I’ve known Norman a long time and can genuinely say he Sterling. Two examples - I bought a vehicle this past week. Norman Sasnett met us at the door. I’ve known Norman a long time and can genuinely say he is exactly what he portrays. Knowledgeable. Super helpful. And - most importantly- straight-up. Honest. Real. He is the reason my wife and I went to Sterling this past week (December 2024). Justin Cohen and Norman made it incredibly easy and efficient. Another example - While we were waiting for paperwork, I posed a service-related question. Michael Patnaude was beyond helpful. Without getting into the details, Michael also went way above and beyond. Helped me out a lot. Overall - this is the best experience I have ever had buying a vehicle. To the owners of Sterling - hats off to your amazing staff. It is people like Norman, Justin, and Michael that make your dealership one of the best in South Carolina. More

by Andrew Verified Customer Verified Customer

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My original appointment had an issue but they stepped up and squeezed me in to help get it resolved. Great service and squeezed me in to help get it resolved. Great service More

by jmac1536 Verified Customer Verified Customer

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Great service and great customer service. Always friendly and professional with timely service. Appointments are adhered to if not earlier. I highly recommend Starling for your next purchase Always friendly and professional with timely service. Appointments are adhered to if not earlier. I highly recommend Starling for your next purchase More

by jeffpkgraham Verified Customer Verified Customer

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