Michael Patnaude

Shane is absolutely the best! He stayed in constant communication with me about my car and tried his best to get the issue resolved as soon as they possibly could. And even though He stayed in constant communication with me about my car and tried his best to get the issue resolved as soon as they possibly could. And even though it was not possible, which was out of his control, he was transparent about the situation which allowed me to make other arrangements for transportation. This is the type of customer service that all organizations need and should require. I want to hire him for my company 😊. Again, great job! More

by louisandelizabeth Verified Customer Verified Customer

Report | Print

Truly, all the salesmen care about your car buying experience at starling! They will continue to work with you to get you in a vehicle that not only fits your budget but also a vehicle you love. experience at starling! They will continue to work with you to get you in a vehicle that not only fits your budget but also a vehicle you love. More

by bdwyer5619 Verified Customer Verified Customer

Report | Print

The service was quick, reliable and accurate and the techs at Starling were very polite and professional techs at Starling were very polite and professional More

by lcompton69 Verified Customer Verified Customer

Report | Print

They get the deal done quickly and professionally. Very pleasant service department. I I I I I Very pleasant service department. I I I I I More

by eja2079 Verified Customer Verified Customer

Report | Print

Overall good but took a little long I arrived at 130 appointment was at 2 I didn't leave until after 330 appointment was at 2 I didn't leave until after 330 More

Report | Print

Phenomenal service — wouldn’t recommend taking a vehicle anywhere else. Shane is the best in the business ! anywhere else. Shane is the best in the business ! More

by BENNETTBRANTLEY10 Verified Customer Verified Customer

Report | Print

Great communication Vehicle ready for pick up on time great communication great customer service Very good customer experience great communication great customer service Very good customer experience More

Report | Print

Great experience! The turn around on my truck was prompt and the work was top notch! The turn around on my truck was prompt and the work was top notch! More

by warrentawes Verified Customer Verified Customer

Report | Print

Excellent customer service ? ?from the time you walk in the door and from the time you leave?? ?from the time you walk in the door and from the time you leave?? More

Report | Print

Loved the new app to track the status of the repair service. Michael was the best service representative I've ever worked with. He was friendly, a great listener and very knowledgeable. He kept you service. Michael was the best service representative I've ever worked with. He was friendly, a great listener and very knowledgeable. He kept you updated on the diagnosis and repair options. He treated me with respect and kindness. He is a true asset to this dealership. The availability of the shuttle to get to my car when it was ready was a real plus. Overall the customer service in the car repair area has significantly improved since my last visit. The focus is clearly on the customer and proving the best experience possible. Keep up the great work. More

by twinnorandb Verified Customer Verified Customer

Report | Print