Michael Nelson

this is a great dealership. I went in for a test drive and on a Saturday and I was able to pick up my car the following Monday. They were great in helping me get my car financ I went in for a test drive and on a Saturday and I was able to pick up my car the following Monday. They were great in helping me get my car financed and close my other loan from my totaled car. They returned my Enterprise rental car to Enterprise so I didn't have to deal with the logistics of that. This is the second time I've used them and would use them again. More

by MROGOSKY25 Verified Customer Verified Customer

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Excellent laid back no pressure staff helped me buy Subaru Forester. I dealt with Mr Flavio Fonseca salesman who was the most friendly knowledgeable car salesman I ever met.Totally recommend him and de Subaru Forester. I dealt with Mr Flavio Fonseca salesman who was the most friendly knowledgeable car salesman I ever met.Totally recommend him and dealership without reservation. More

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Staff were professional and knowledgeable. Ryan was helpful during the buying process and in reviewing features once I bougth the car. Ryan was helpful during the buying process and in reviewing features once I bougth the car. More

by BETH02180 Verified Customer Verified Customer

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Purchase process worked well so we were able to get new car quickly. Big Thanks! car quickly. Big Thanks! More

by HENRY.OGILBY Verified Customer Verified Customer

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I was very disappointed with the overall purchase experience. It started off well, our salesperson, Ryan S. seemed pleasant and knowledgeable. We agreed to purchase a 2024 Outback that Ryan represe experience. It started off well, our salesperson, Ryan S. seemed pleasant and knowledgeable. We agreed to purchase a 2024 Outback that Ryan represented on multiple occasions had been owned only by Cityside and used only as a 'loaner'. When we got to the dealership to complete the transaction things started to go very badly. First when we went to sign the Title document I noticed a different owner's name on the title. Apparently the vehicle has been owned by an individual for about a year and then come into the possession of Cityside. When I queried Ryan, he said that it must have been a mistake, but no big deal. Well to me it was a big deal, I wasn't planning on buying a 'used car'. It raised a lot of questions in my mind like, why was the car turned in after only ten months of use, etc. At that point I asked to see the car again. I noticed a fairly big scratch on the rear quarter panel. That had never been mentioned to me. Again, Ryan said, no big deal, but it was a big deal to me. Then I asked if Cityside could fix the scratch and I was told that they did not do that at the dealership. I was offered some touch up paint and a $500 discount. I was so frustrated by that point, I had already spent hours at the dealership that I agreed to that offer and signed the papers. There were at least 2 other mistakes, that further enhanced my disappointment. And to put icing on the cake, there was no follow up. I remain very disappointed. I have, for now, not gone any further, e.g. posting this review on social media. But I feel like I was deceived and received very poor service. I would like some remediation. More

by sblum01 Verified Customer Verified Customer

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I had a very smooth experience with Cityside Subaru! Nathan was available for any questions I had throughout the process and everyone I interacted with was extremely helpful and always positive! Nathan was available for any questions I had throughout the process and everyone I interacted with was extremely helpful and always positive! More

by Mihikaa.Garg20 Verified Customer Verified Customer

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This October, I purchased a 2025 Subaru Outback Wilderness at Cityside Subaru. I had done a ton of research ahead of time and knew pretty much what I was after. The staff at Cityside Subaru were Wilderness at Cityside Subaru. I had done a ton of research ahead of time and knew pretty much what I was after. The staff at Cityside Subaru were terrific. I found the sales staff to be very knowledgeable and engaging. I had a great time working with them to meet my requirements. Everyone I met to date at Cityside has been great. I have not yet interacted with their service department, and I hope they provide the same level of service. Notes: (1) I did not finance. I paid cash. (2) I purchased upgraded warranties, as I had planned. This was not due to predicted reliability, bat rather for peace of mind as I get older (I am around retirement age now). More

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In September I bought a car from Cityside Subaru and there were unexpected bumps with the car, and over the next two months the team at Cityside went to great lengths to secure that I had a car I was ha there were unexpected bumps with the car, and over the next two months the team at Cityside went to great lengths to secure that I had a car I was happy with. Suffice to say I would now not go to any other Subaru dealer or for that matter to any other car dealer than Cityside-they were that fantastic. Ryan the product specialist was by far the best salesperson I have ever worked with -available at every turn, and Bredan and Adam in service were thorough and helped this uneducated car person understand; they were attentive and relievable. Glenn was outstanding, Michela made financing smooth and painless (and cost effective) and Nathan White was true to his word and loyal to a loyal customer. They are simply the best. And I am extremely happy with my 2025 Forrester! More

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Very good experience. Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; finan Eric Burd was very informative and easy to deal with and he got all the info from my insurance agent much more efficiently than other dealers; financial was also handled very efficiently. More

by lkoppelg Verified Customer Verified Customer

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Mark and Michael were both informed, attentive, clear and excellent listeners.. They were good at what they do. They made it easy to buy a car at CitySide. excellent listeners.. They were good at what they do. They made it easy to buy a car at CitySide. More

by AKEBER Verified Customer Verified Customer

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