Michael Myers

Very cooperative and helpful. Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our cre Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our credit application done and completed the sale in a few hours and we drove away with the vehicle at around 1:00 PM. More

by Robert.L.Macgregor.civ Verified Customer Verified Customer

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Very helpful, direct and transparent, Mike was able to assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I have bought 4 other used Expeditions over the past 30 years. More

by westmacott91 Verified Customer Verified Customer

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Excellent service, great people to work with and fair pricing. Overall had a great experience and would definitely shop there again in the future. pricing. Overall had a great experience and would definitely shop there again in the future. More

by Ryan Verified Customer Verified Customer

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You guys are great. This is the second car our family bought from you in the last year. I am impressed with many aspects of your operation. First off, the customer se This is the second car our family bought from you in the last year. I am impressed with many aspects of your operation. First off, the customer service is outstanding. Both Michael and Ryan(who I worked with last time) were incredibly responsive and helpful. We paid cash for both cars, which expedited the process, but the whole process was quick and easy. With the latest purchase, we were able to sign all the paperwork remotely. That was unbelievably helpful. Last and probably the most important- both vehicles were used, but serviced to a level I have never experienced. New tires, new suspension, brakes, wheel bearings... I was shocked. The 2 cars had 120k and 83k miles respectively, and they drive like brand new. Then, there's the price- unbelievable value and excellent trade-in value also. I can't say enough. Only negative, was that the last vehicle only came with one key. But, that's not a huge deal. Thanks! More

by Pete Marchese Verified Customer Verified Customer

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Clean and well cared for dealership. Awesome and courteous employees from front desk finance department and sales Awesome and courteous employees from front desk finance department and sales More

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The staff that worked with me were knowledgeable and patient with me. I had multiple questions and answered the questions patient with me. I had multiple questions and answered the questions More

by Stachs68 Verified Customer Verified Customer

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Michael was very friendly, helpful and knowledgeable. I had recently had a nightmareish experience with another dealer, and Michael was a 'breath of fresh air.' Honest, found the answers I needed, very I had recently had a nightmareish experience with another dealer, and Michael was a 'breath of fresh air.' Honest, found the answers I needed, very cordial. Lake Ford should be proud of this man, and the service he provided. More

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Everything we real smooth Michael was excellent. Sales manager was perfect. One of the best experiences buying a vehicle. Sales manager was perfect. One of the best experiences buying a vehicle. More

by Charleyhog Verified Customer Verified Customer

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Lake ford was easy to work with. they answered my questions and I was satisfied with the deal they answered my questions and I was satisfied with the deal More

by joematter Verified Customer Verified Customer

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The sales service was awesome. Mike did a great job. Inside of vehicles leather could have been cleaned better. Leather seats were not cleaned. Outside of that experience was Mike did a great job. Inside of vehicles leather could have been cleaned better. Leather seats were not cleaned. Outside of that experience was great More

by markjcrass Verified Customer Verified Customer

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