Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus Danvers
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Michael (Mike) Carbone

Shop Foreman/Master Technician

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Michael (Mike) Carbone

April 23, 2025

Dealership Rating
Employee Rating

Prompted me for my 5000 mile complimentary service. Scheduling was essy. Service representative was friendly, professional and thorough. Excellent experience. More

by Dox
Service Price Transparency
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Recommend Dealer
Yes

April 21, 2025

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Richard was very helpful and professional. Appreciate dealer car and fast service. Love my RX350 and enjoyed driving hybrid loaner . More

by Lhblanch
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Recommend Dealer
Yes

Other Employees Tagged: Richard Cunningham

Apr 23, 2025

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2025

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Very professional . Service a little slow, but very busy shop.over all they do a find job More

by Marty
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Recommend Dealer
Yes
Apr 21, 2025

Ira Lexus Danvers responded

Hello Marty, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

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I would recommend this facility for services on your vehicle. They are very informative to the needs of your appointment. Awesome service! Thank you. More

by bernadettesdayspa
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Recommend Dealer
Yes
Apr 18, 2025

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

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Thank you for the service advisor David Gesler excellent service and The technician Barrantes Daniel to fixed my 2016 RX 350 water pump Great job More

by Alex Fung
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Recommend Dealer
Yes

Other Employees Tagged: David Gesler and Barrantes Daniel

Apr 17, 2025

Ira Lexus Danvers responded

Alex, thank you for your kind review, we are happy to pass along your comments to Daniel and David here at Ira Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 13, 2025

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Very good experience. Professional, courteous. Went in for a tire leak and they fit me to also do the 25K service to save me another trip in a few weeks. More

by Michael K.
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Recommend Dealer
Yes
Apr 15, 2025

Ira Lexus Danvers responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2025

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My car was ready on time and estimate was right on the money Would definitely recommend to a friend More

by Joseph.leone
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Recommend Dealer
Yes

Other Employees Tagged: Mark McLean

Apr 14, 2025

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 12, 2025

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Employee Rating

They took us at the reservation time and had the car back to us in 2 1/2 hours. I liked the inspection process to let me know if my vehicle needed anything else More

by Jack
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Recommend Dealer
Yes
Apr 14, 2025

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 09, 2025

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Employee Rating

Their service department is exceptional very fast and courteous had my loan a car ready promptly explained all the situations with my car definitely a great experience More

by gkordis
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

Dealership Rating
Employee Rating

Ira Lexus Service is top of the food chain as far as dealerships go. Been using them exclusively for service on my Lexus vehicles for almost 20 years. 5 Stars. More

by DPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Chase, Brendan DeAngeles, Tyler

Apr 10, 2025

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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