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Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus Danvers

Michael (Mike) Carbone

Shop Foreman/Master Technician

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Michael (Mike) Carbone

June 21, 2025

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Employee Rating

Great customer service from the moment I bring my car to the moment I’ll pick up More

by SalCsnza
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Recommend Dealer
Yes
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Jun 23, 2025

Ira Lexus Danvers responded

Hi Salcsnza, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2025

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Employee Rating

My experience with ira lexus danvers was very helpful. Thanks for continuing doing good work 5 🌟 More

by Elyssondupim
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 21, 2025

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

June 20, 2025

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I have used this dealership & service department for over 25 years for our 7 Lexus cars during that time. Always friendly & dependable. More

by Bkw
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t know who I work with

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Jun 22, 2025

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 17, 2025

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very good job and well. My loaner car was ready when I got there very fast in and out. More

by monic515
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Mike Coco, Oltion Gjimara , Jennifer

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June 12, 2025

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Manny Rosa and Jen Perry are great. I'll definitely be back. Thank you to both. More

by mgordo4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Rosa, Jen Perry

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Jun 13, 2025

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

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Employee Rating

Excellent service. Staff were attentive and polite. The car was done ahead of schedule. Waited for my car and the waiting area was comfortable and spacious. More

by Debdimo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

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Jun 13, 2025

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 12, 2025

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Employee Rating

Perfect ! As always! They were attentive and punctual. They are always pleasant and professional. Appreciate them! More

by Carpenitore
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 10, 2025

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Employee Rating

Ira Lexus is a class A dealership with customer service in mind. The service rep that handled my vehicle ( Dave Gesler) was over the top helpful in keeping me informed of the status of my vehicle and respo More

by Bob Sheets
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Gesler (excellent employee)

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Jun 12, 2025

Ira Lexus Danvers responded

Hi Bob, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We hope you have a great day!

June 04, 2025

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Employee Rating

Outstanding service. Very cordial and accommodating. The facility is beautiful. Nothing but great service from Ira Lexus. More

by Starmingia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Ira Lexus Danvers responded

Hi, thank you for taking the time to leave a review for us at Ira Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

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Employee Rating

Always a pleasure to have service at IRA Lexus in Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced More

by Levasseur.can
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Costa

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Jun 08, 2025

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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