Michael McCollum

The people were friendly and the service was quick. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there. More

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TOOK IN MY 2022 3500 WITH 9,700 MILE ON IT, HAD KNOCKING IN BOTTOM END WHEN COLD. MIKE TOLD ME " THATS NOT NORNAL". SEVERAL DAYS LATER THEY TOLD ME CHEVY SAYS ITS NORMAL! THE BULLETIN CHEVY HAD OUT DIDNT QU IN BOTTOM END WHEN COLD. MIKE TOLD ME " THATS NOT NORNAL". SEVERAL DAYS LATER THEY TOLD ME CHEVY SAYS ITS NORMAL! THE BULLETIN CHEVY HAD OUT DIDNT QUITE MATCH MY TRUCKS SYMPTOMS. THEY WOULD NOT DO ANY THING ABOUT IT. NOT GOING TO KEEP A BRAND NEW TRUCK WITH KNOCKING ENGINE HOW COULD I SELL IT TO SOME ONE KNOWING THIS? HAD NO CHOICE BUT TO SELL IT BACK TO THEM AT A $8000 LOSS! SEEN IT FOR SALE ON FACE BOOK FEW DAYS LATER. BEWARE THIS IS THE KIND OF VEHICLES THEY RESALE!! WAY TO GO JIM NORTON! BY THE WAY LOT MORE WENT ON BUT DONT HAVE TIME TO WRITE A BOOK!! More

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Michael McCollum went way out of his way to help me once again on another issue with my truck. He has always went above and beyond to help me and my truck leave better than before. I highly recommend using again on another issue with my truck. He has always went above and beyond to help me and my truck leave better than before. I highly recommend using Michael at Jim Norton Chevy. He is very trustworthy and great with communication. More

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Chris Freisen is a huge asset to the service department! Great with customers, very informative, and friendly. Great with customers, very informative, and friendly. More

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Mr Mccollum was very attentive to making sure my vehicle was running smoothly, he even contacted me afterwards to make sure i had no more concerns. was running smoothly, he even contacted me afterwards to make sure i had no more concerns. More

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Was very happy with Mike McCollum getting me in and out on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a ne on service at a time that was convenient for me and even had an engine rebuilt which he stayed in constant contact on time and cost. Just bought a new truck. More

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Everyone went out of their way to make our purchase a great experience. Highly recommend them! great experience. Highly recommend them! More

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I bring my Chevy SS sedan here because it's a special car and I only want people working on it who have trained on GM vehicles. I appreciate the service reps that help me. and I only want people working on it who have trained on GM vehicles. I appreciate the service reps that help me. More

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