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Michael Matthews

Overview Reviews (510) Inventory (239)

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Michael Matthews

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Michael Matthews

SALES PROFESSIONAL

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

• 2022 & 2024 Nissan Award of Excellence Winner • Sales Consultant with Nissan for 6 years • Wide knowledge of Nissan vehicles & other brands as well

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4.9

510 Reviews

• 2022 & 2024 Nissan Award of Excellence Winner • Sales Consultant with Nissan for 6 years • Wide knowledge of Nissan vehicles & other brands as well

Overview Reviews (510) Inventory (239)

Dealership Experience

5 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

2024 Award of Excellence Winner

Product Knowledge

2022 Award of Excellence Winner

Experienced

Nissan Certified

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4.9

510 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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510 Reviews of Michael Matthews

March 01, 2025

Dealership Rating

Employee Rating

Michael was the best salesman we dealt with and we came back to seal the deal thanks to him. back to seal the deal thanks to him. More

by CCN440

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 03, 2025 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

February 28, 2025

Dealership Rating

Employee Rating

Mike & The team helped me a bunch throughout my truck purchase and made sure I was satisfied. purchase and made sure I was satisfied. More

by JA874

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 03, 2025 -

Nissan of Richmond responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

February 20, 2025

Dealership Rating

Employee Rating

I was taken care of by michael as soon as I came through the door and he made my car car purchase smooth. the door and he made my car car purchase smooth. More

by WG774

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 21, 2025 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamee Robinson Owner Loyalty Manager

February 14, 2025

Dealership Rating

Employee Rating

Michael was efficient and made sure we were in & out swiftly purchasing our families Nissan armada. swiftly purchasing our families Nissan armada. More

by ML363

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 16, 2025 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience! Jamee Robinson Owner Loyalty Manager

February 13, 2025

Dealership Rating

Employee Rating

My pre owned car purchase went smoothly with the help of my salesman Michael, he explained everything clearly. my salesman Michael, he explained everything clearly. More

by NB183

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 13, 2025 -

Nissan of Richmond responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

February 10, 2025

Dealership Rating

Employee Rating

Mike and Shaun really hooked me up with my new Volvo. I could not be happier with the experience I could not be happier with the experience More

by MD638

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 10, 2025 -

Nissan of Richmond responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

February 05, 2025

Dealership Rating

Employee Rating

Michael was very courteous during my Tesla purchase even helping me drop off my rental car helping me drop off my rental car More

by AD190

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 05, 2025 -

Nissan of Richmond responded

It's fantastic to hear that Michael provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

February 02, 2025

Dealership Rating

Employee Rating

Michael Matthews addressed our concerns promptly & made the process of purchasing our CRV as easy as possible. the process of purchasing our CRV as easy as possible. More

by KS284

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 03, 2025 -

Nissan of Richmond responded

Congratulations on your new CRV! It's great to hear that Michael could get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jamee Robinson Owner Loyalty Manager

January 24, 2025

Dealership Rating

Employee Rating

Michael and Shaun definitely helped me out a bunch with the purchase of my new Nissan kicks. the purchase of my new Nissan kicks. More

by KW750

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 26, 2025 -

Nissan of Richmond responded

We are very happy to hear that Michael and Shaun provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamee Robinson Owner Loyalty Manager

January 18, 2025

Dealership Rating

Employee Rating

Michael showed us various suvs and made sure we were comfortable with our decision purchasing the Mazda cx-5 comfortable with our decision purchasing the Mazda cx-5 More

by GS266

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 19, 2025 -

Nissan of Richmond responded

Thank you, for your kind words for Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jamee Robinson Owner Loyalty Manager

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