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Michael Matson
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115 Reviews
115 Reviews
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115 Reviews of Michael Matson
October 29, 2024
Koons is always great to deal with there service department is always very good easy to deal with department is always very good easy to deal with More
by MARTY-SLAUGHTER
Verified CustomerOther Employees Tagged: Earl Mosby, Mike Treas
October 28, 2024
Disappointed no Lincoln loaner car is no longer offered , that is a part of the Lincoln promise.😞 that is a part of the Lincoln promise.😞 More
by WALKERJILL89
Other Employees Tagged: Earl Mosby, Mike Treas
October 28, 2024
excellent from start to finish, great communication and service! As always, very pleased with Koons service department! service! As always, very pleased with Koons service department! More
by PVERUHIS
Other Employees Tagged: Earl Mosby, Mike Treas
October 25, 2024
Nice service. Quick and kind. Oil change and new tires. Recommended a tire that’s very nice and was on sale. Quick and kind. Oil change and new tires. Recommended a tire that’s very nice and was on sale. More
by DWATKINSRN
Other Employees Tagged: Earl Mosby, Mike Treas , Jenn
October 21, 2024
They are very responsive and easy to work with. Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have Management is awesome and the sales team goes above and beyond. The service department always takes care of us and always works to make sure we have everything we need. More
by MBERG2
Other Employees Tagged: John Powell, Andres Zavala, Randy Tucker, Earl Mosby, Mike Treas, Ron Johnson, Chris Dugovich
October 20, 2024
I am very pleased with the service Staff as everyone was very helpful. Ms. Norma was even willing to allow me to use her vehicle if I needed too. Blessings to the service staff and Ms. Norma. Exceptional very helpful. Ms. Norma was even willing to allow me to use her vehicle if I needed too. Blessings to the service staff and Ms. Norma. Exceptional job as a team! More
by THYCKNESS44
Other Employees Tagged: Mike Treas , Alex
October 19, 2024
Very good customer service and the service was great team really take care of me and it was easy appointment really take care of me and it was easy appointment More
by Mamadou
Other Employees Tagged: Earl Mosby, Mike Treas
October 15, 2024
I have always had great interactions with the Koons service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! More
by Tom Provenza
Other Employees Tagged: Earl Mosby, Mike Treas, Ron Johnson
October 11, 2024
The service rep was knowledgeable and courteous. The communication was thorough throughout the service process. The communication was thorough throughout the service process. More
by donald.parr
Other Employees Tagged: Earl Mosby, Mike Treas
October 01, 2024
Had scheduled appointment for Thursday am told they would call around 10 .2 days no call. Pick car up Friday afternoon. No one look at car.went back Monday left car another 4days. Call and said it was ready call around 10 .2 days no call. Pick car up Friday afternoon. No one look at car.went back Monday left car another 4days. Call and said it was ready for pickup on Friday after 10. No paperwork , mechanic hadn’t fill paperwork, advisor said he would email still waiting!!! More
by LS1050
Other Employees Tagged: Earl Mosby , Issa
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