Michael Matson
Michael Matson at Koons Ford of Annapolis
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Michael Matson

Fixed Operations Director

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.5
132 Reviews
4.5

132 Reviews

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132 Reviews of Michael Matson

March 01, 2025

Dealership Rating
Employee Rating

Excellent work. Job finished when promised. Will go back for more work when necessary. Done on time More

by ODENTONCARS
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby

February 17, 2025

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Always great service. I wouldn't use any other service provider for any kind of work. More

by DAREESE90
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

February 16, 2025

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It was easy to schedule service. The price charged was competitive and the work was done quickly and correctly. The employees I dealt with were polite and professional. Very conve More

by MOM8588
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Recommend Dealer
Yes

February 09, 2025

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Employee Rating

Charged me to tell me something wasn’t under recall. They could have just looked it up. $185 to tell me the fix was not the same on the rear doors and rear doors didn’t have a recall. They wanted $1200 More

by Neverdealwithkoons
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Recommend Dealer
No

Other Employees Tagged: Mike Treas

February 04, 2025

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BEST DEALER SERVICE OF ALL WE USE. CYCLE TIME, PRICE AND QUALITY. AND EVERYONE ID PLEASENT TO TALK TO More

by PETE36
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

February 02, 2025

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Quick and efficient mobile service. So convenient and competitively priced. The appointment was easy to set up. More

by MOM8588
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Workmanship
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Recommend Dealer
Yes

February 02, 2025

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Really like it the dealership will send someone to the house for a repair if at all possible More

by jeholloway0
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Recommend Dealer
Yes

January 30, 2025

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Employee Rating

My service experience has been good, except with my e-vehicle. The car was repaired twice, but it did not fix the problem. It wasn’t easy to confer with them about what was being done and whether it wa More

by delight0
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Recommend Dealer
Yes

January 15, 2025

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The team is always thorough and works quickly to get me back in my car. More

by JENNMARIE924
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

January 12, 2025

Dealership Rating
Employee Rating

The staff was pleasant to work with and were very timely in updating me on repair progress. I only have good things to say about Koonz service dept. More

by rwoy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

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