Michael Matson
Michael Matson at Koons Ford of Annapolis
Refer Me

Michael Matson

Fixed Operations Director

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

Contact Me
4.5
136 Reviews
4.5

136 Reviews

Write a Review

136 Reviews of Michael Matson

March 29, 2025

Dealership Rating
Employee Rating

Koons provides excellent pickup and return service. The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my fav More

by LSEBORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby , Paula

March 26, 2025

Dealership Rating
Employee Rating

I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Quick and friendly service very happy. Mine was a recall and they acted like I was a paying customer great attitudes all around More

by JGIUFFRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 19, 2025

Dealership Rating
Employee Rating

Very professional staff. The Koons Team always goes out their way to make sure you are satisfied. More

by Arussoibew747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

March 15, 2025

Dealership Rating
Employee Rating

The wait time has become longer and longer for scheduled maintenance, this time and the last time they have increased More

by benmartucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2025

Dealership Rating
Employee Rating

Excellent work. Job finished when promised. Will go back for more work when necessary. Done on time More

by ODENTONCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby

February 17, 2025

Dealership Rating
Employee Rating

Always great service. I wouldn't use any other service provider for any kind of work. More

by DAREESE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

February 16, 2025

Dealership Rating
Employee Rating

It was easy to schedule service. The price charged was competitive and the work was done quickly and correctly. The employees I dealt with were polite and professional. Very conve More

by MOM8588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2025

Dealership Rating
Employee Rating

Charged me to tell me something wasn’t under recall. They could have just looked it up. $185 to tell me the fix was not the same on the rear doors and rear doors didn’t have a recall. They wanted $1200 More

by Neverdealwithkoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Treas

February 04, 2025

Dealership Rating
Employee Rating

BEST DEALER SERVICE OF ALL WE USE. CYCLE TIME, PRICE AND QUALITY. AND EVERYONE ID PLEASENT TO TALK TO More

by PETE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

1
...

Dealership Inventory (341 Vehicles)

used 2024 Chrysler Pacifica car, priced at $94,748
2024 Chrysler Pacifica
used
Ceramic Gray Clearcoat exterior
Automatic
Front-wheel Drive
new 2025 Ford Transit-250 car, priced at $50,560
2025 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2024 Ford Maverick car, priced at $27,975
2024 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
used 2020 Ford Escape car, priced at $20,595
2020 Ford Escape
used
White exterior
Automatic
All-wheel Drive
used 2024 Toyota Sienna car, priced at $90,809
2024 Toyota Sienna
used
Blueprint exterior
CVT
Front-wheel Drive
new 2024 Ford F-350 car, priced at $55,289
2024 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive