Michael Marshall

I purchased a used 2021 Volkswagen ID. 4 back in April, and while this review is overdue, I couldn’t let my experience go unmentioned. From the moment I expressed interest in the vehicle, M 4 back in April, and while this review is overdue, I couldn’t let my experience go unmentioned. From the moment I expressed interest in the vehicle, Mike, the Sales Associate, stood out as an exceptional professional. Mike greeted me with genuine courtesy and ensured I felt comfortable throughout the process. The test drive was a fantastic experience, thanks to his deep knowledge of the ID.4. He was thorough in explaining the features, performance, and benefits of the car, which made me feel confident in my decision. When it came to purchasing, Mike's honesty and transparency were truly refreshing. He worked with me to find a price that aligned with my budget without any pressure or gimmicks, making the entire process seamless and stress-free. What truly sets Mike apart, however, is his post-purchase care. Even months later, he continues to provide outstanding customer service. Any time I have a question, he responds promptly and with the same level of attentiveness as he did on day one. His dedication to ensuring customer satisfaction is rare and deserves recognition. Thank you, Mike, for making this such a positive experience! If you’re considering purchasing a vehicle, I wholeheartedly recommend working with him—you won’t be disappointed! More

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Mike Marshall was great. He made the process go so smooth and was a huge help for me while choosing my first car. He will do all he can to ensure your getting a good deal! Gr He made the process go so smooth and was a huge help for me while choosing my first car. He will do all he can to ensure your getting a good deal! Great customer service and overall person! Will definitely be back! Thank you Mike! More

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My wife and I saw a vehicle. We really liked and contacted Mike directly. We set up an appointment for the next day right when the dealership opened and the car was waiting for u We really liked and contacted Mike directly. We set up an appointment for the next day right when the dealership opened and the car was waiting for us washed and cleaned. Mike directed us through the whole process and was able to make the numbers work in order to get us in the vehicle. He was professional charismatic, and a pleasure to work with throughout the whole process. I highly recommend him And the dealership to anyone looking for guidance in the car buying process. Thank you again. More

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Made my purchase so easy very friendly group of people great selection of cars will definitely go back there great selection of cars will definitely go back there More

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Working with Mike was a fantastic experience. Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 More

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I had a great experience at Fairfield of Volkswagen and the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. More

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Wonderful people Mike was the best had the best experience. He made me feel very special and answered every question patiently experience. He made me feel very special and answered every question patiently More

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I just purchased a 2013 Ford Edge from VW of Fairfield. . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in my purchase. Not only did he respond to my internet request.. he took his time to go over every detail from the many questions I asked him... I bought the car for my wife and told Mike what I was looking for and what her needs were.. and with no pressure from him, he helped make it happen.. And did I mention the showroom at VWoF? Wow, it's a state of the art.. I've never seen anything like it.. not only was it beautiful but the staff was friendly ,and inviting!! I am telling everyone that if you're looking for a car new or used well, this is the place VW of Fairfield... I was I could give time a million stars 🌟 🤩 !!! Thank you, Mike Marshall and the team at VWoF... !!! More

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They were very professional and courteous. I wasn't able to get the car I wanted but I'd be willing to work with them again. I wasn't able to get the car I wanted but I'd be willing to work with them again. More

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Michael thank youyou so much for my purchase experience. You made it so easy. also made it from improbable to possible. You made it so easy. also made it from improbable to possible. More

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