Michael Mabry
Michael Mabry at Michiana Chrysler Dodge Jeep RAM Fiat
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Michael Mabry

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

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3.9
103 Reviews

Languages Spoken

English English

3.9

103 Reviews

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103 Reviews of Michael Mabry

April 14, 2025

Dealership Rating
Employee Rating

I've purchased 2 vehicles from this dealership in as many years and it is a pleasure to deal with them More

by bobbraden42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ostrega, Amy Micuda

Apr 14, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a wonderful week! :)

April 09, 2025

Dealership Rating
Employee Rating

Routine oil change & inspection & tire rotation on 3/17. Three weeks later overheating engine light appeared on my 2 yo SUV and stalled. Coolant was low & no leak per my local mechanic. Obviously they did More

by erinracht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you.

March 30, 2025

Dealership Rating
Employee Rating

Don't know who Amy is. Just took in my Jeep for a recall. I was unhappy that as many times I called to make appt. my phone calls were never returned. I had to go to dealer More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a wonderful week!

March 26, 2025

Dealership Rating
Employee Rating

Michael was very unprofessional. I never received any updates while my vehicle was in the service center. Instead I had to call on my own and get updates myself. Lack of communicatio More

by asapocean00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

March 03, 2025

Dealership Rating
Employee Rating

Nice and friendly experience . Keep up the good work! Would not hesitate to do it again. Even the shuttle driver was entertaining. More

by bauer.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda

Mar 03, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

March 01, 2025

Dealership Rating
Employee Rating

Mike is an out and out liar. Do not trust him. He told us out vehicle was ready for pickup and charged us nearly $900. The vehicle didnt start and he said "maybe the battery is More

by Disrespected and lied to Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 01, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or Sales Manager Brandon Byrum or Jarrod Enyart to discuss your situation in private. Thank you.

February 26, 2025

Dealership Rating
Employee Rating

Mike Mabrey in the service department was great. They did a good job working with my warranty, which I know is a pain! More

by khuth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

February 18, 2025

Dealership Rating
Employee Rating

This service center is very efficient and courteous. My automotive problems were addressed and corrected to my satisfaction. More

by Caravan lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda

Feb 18, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a wonderful week! :)

February 17, 2025

Dealership Rating
Employee Rating

My jeep has been in 3xs and issues still not fixed. Engine light is on and remote start not working More

by seanlawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amy Micuda

Feb 17, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or your Service Advisor you worked with. Thank you. Have a great day!

January 26, 2025

Dealership Rating
Employee Rating

I was just in for routine service, which went very smoothly. Arrived early in the morning, but would prefer to be able to make a timed appointment. I only had contact with Amy in person. I've been More

by greg@gregkuharic.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda , Nathan Morr

Jan 27, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

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