Michael Lyons
Michael Lyons at Crown Mercedes-Benz Dublin

Michael Lyons

Service Advisor

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

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85 Reviews
not yet
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85 Reviews

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85 Reviews of Michael Lyons

October 03, 2022

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Employee Rating

Michael Lyons is always a professional. He is why I continue to return to Crown Mercedes for my service needs. Great to have it fixed on the first visit. More

by rshook
Customer Service
Recommend Dealer
Yes
Oct 03, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! We are happy to hear that Michael and the team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in anyway possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 24, 2022

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Employee Rating

Crown Mercedes is always customer focused and provides quality service. The Service Representative we have worked with for several years (Michael Lyons) is a true professional in every aspect and exceeds More

by jupiterguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 26, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are glad that Michael's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

September 10, 2022

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Employee Rating

Michael Lyons went above and beyond to get my car serviced and returned to me much earlier than originally anticipated. More

by clgsmurphy
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 13, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Michael could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Safe travels!

July 30, 2022

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Employee Rating

I’ve worked with Mike Lyons for a number of years now for service on my 2014 MB E350. He’s always kept me in the loop as far a progress on the repairs/maintenance and expected time of completion. Clearly sta More

by p_randmeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are pleased that Michael consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

July 07, 2022

Dealership Rating
Employee Rating

It’s a good and excellent service but they should reduce the way they charge customers especially existing customers More

by Elliotawani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 28, 2022

Dealership Rating
Employee Rating

Excellent service as always. Quick and very attentive. Micheal Lyons was outstanding in answering all questions. More

by Ken Sterk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart

Jun 29, 2022

Crown Mercedes-Benz Dublin responded

Ken, Thank you so much for your positive review! We are so glad that Michael provided you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 26, 2022

Dealership Rating
Employee Rating

michael lyons was terrific! ! Crown motors really stepped up and took care of my issue. thank you More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2022

Crown Mercedes-Benz Dublin responded

Steve, Thank you for your 5-star rating! We are so glad that Michael took great care of you. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 25, 2022

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Employee Rating

Customer service is quick and great. Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice More

by Fiana Issoufou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Crown Mercedes-Benz Dublin responded

Fiana, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that Michael's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

May 24, 2022

Dealership Rating
Employee Rating

The technician caused a star to be lost. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. More

by The Bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 11, 2022

Dealership Rating
Employee Rating

Extremely professional service and sales teams. They deliver a very good customer experience. I’d recommend them. More

by Jzavesky1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart , CJ Sexton

May 11, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review and recommendation! We are happy to know that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

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