Michael Lyman
Michael Lyman at Niello Acura
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Michael Lyman

service advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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4.9
71 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

13 yrs, 10 mos

4.9

71 Reviews

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71 Reviews of Michael Lyman

December 03, 2024

Dealership Rating
Employee Rating

Every person we got to meet at Niello Acura was very personable and happy to meet us. We felt valued as customers. Brian was very stright forward and Roy was in on his day off to walk us thru our purc More

by JETSONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2024

Dealership Rating
Employee Rating

Mike Lyman and the mechanic Ray are the best in the business. Very experienced and good at what they do. More

by Chrisrice47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic Ray.

August 13, 2023

Dealership Rating
Employee Rating

This is my second purchase from this dealer ship. Chis Knutson, Pedro Valverde and their team went above and beyond to get my desired car at a fair price. I highly recommend them! More

by prmack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Knutson, Randy Reading , Pedro Valverde

Aug 16, 2023

Niello Acura responded

Thank you for your recommendation and for choosing to purchase from Niello Acura once again! We are truly lucky to have Chris and Pedro on our team and will make sure they both see your kind review. We hope you are enjoying your new vehicle so far. Happy driving!

July 24, 2023

Dealership Rating
Employee Rating

Appreciate the customer lounge and the complimentary coffee, water and snacks. I also appreciate the car washing. The best thing this dealership did was to hire Michael Lyman. He has been my service a More

by NORMANAKATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Niello Acura responded

Isn't Michael amazing, Norman? We are truly lucky to have him on our team here in Roseville and we're glad to know that he has made your experiences at Niello Acura such positive ones thus far. It's great to know that you appreciate our customer lounge and complimentary snacks. See you for your next service visit!

July 20, 2023

Dealership Rating
Employee Rating

Excellent customer service! Thank you for always being honest. Keeping me updated on how everything is going! More

by SEMORSE87
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Niello Acura responded

Thank you for being an amazing customer! We're glad to know that you appreciate our team's honestly and consistent updates. See you next time!

July 08, 2023

Dealership Rating
Employee Rating

Mike was great! Very helpful and efficient. I was taken care of as soon as I pulled in and notified when my car was ready. More

by natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2023

Dealership Rating
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Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 06, 2023

Dealership Rating
Employee Rating

Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 04, 2023

Dealership Rating
Employee Rating

Getting an appointment over the phone was hard I left 2 messages with no return call. I had to drive to dealership to be put on schedule. But the service was excellent when I arrived from beggining to end. More

by tmosqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gustafson , Spencer Penrose

July 02, 2023

Dealership Rating
Employee Rating

Excellent support and service provided by Mike Lyman. He was helpful and kind as well as took extra time to explain the work done on my car. Mike also printed images of the parts replaced and thoroughly More

by peristudio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Niello Acura responded

Shelley, Thank you for choosing Niello Acura for your recent service visit! We are very lucky to have Mike on our team here in Roseville and it's great to know that he provided you with such thorough and helpful service. We appreciate you taking the time to leave us a review and look forward to serving you again in the future!

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