Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 20

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
244 Reviews
4.9

244 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

244 Reviews of Michael Lugo

November 17, 2022

Dealership Rating
Employee Rating

This is a 3rd vehicle I've bought from Sarant and the experience is always excellent. My salesman, John Nassour, is the ultimate professional and always keeps me informed about the cars I'm interested in More

by KSCHEBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Nov 28, 2022

Sarant Cadillac responded

John is truly an asset to our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2022

Dealership Rating
Employee Rating

I have always LOVED Sarant and all of it's EMPLOYEES and still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the More

by Joe C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2022

Sarant Cadillac responded

Thank you for taking the time to share your most recent experience working with us. We value your feedback and hope to work with you again in the future.

November 02, 2022

Dealership Rating
Employee Rating

This is the 5th Cadillac I bought from Sarant and have always been happy with the dealership and their staff. Tommy is the best. More

by RICH1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Nov 08, 2022

Sarant Cadillac responded

Thank you for choosing Sarant Cadillac as your first choice for all your automotive needs. We sincerely value your continued business and look forward to your next visit!

November 01, 2022

Dealership Rating
Employee Rating

Eli at Surant Cadillac is a highly recommended professional, not only is he courteous he understands the needs of others and is very charismatic, people skills are second to none, he’s the only pe More

by east.westservices213
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Nov 02, 2022

Sarant Cadillac responded

Thank you so much for your kind words! We will make sure we pass this praise on to Eli! We sincerely appreciate your business, and if you need anything else, please do not hesitate to reach out.

November 01, 2022

Dealership Rating
Employee Rating

What a GREAT Dealership. Very professional from the first phone call!!!! It was very easy from start to delivery of my 2023 Escalade !!!!!!! More

by cviewglass
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shmuel Borenstein

Nov 02, 2022

Sarant Cadillac responded

Thank you so much for your kind words! Congratulations on your new Escalade, and please do not hesitate to reach out if you need anything else!

October 27, 2022

Dealership Rating
Employee Rating

Everything was professional from start to finish John Nassour & Mike Lugo both treated me EXCELLENT !!! More

by kevinronayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Oct 27, 2022

Sarant Cadillac responded

Thank you for taking the time to let us know about your recent visit to Sarant Cadillac. We're glad that you have a positive experience with us. Please don't hesitate to reach out if there is anything else we can do for you in the future.

September 29, 2022

Dealership Rating
Employee Rating

GREAT PLACE TO PURCHASE A CAR DEALING WITH TOM S WAS A GREAT SALES PERSON WOULD HIGHLY RECOMEND HIM AND SARANT CADILLAC . THEY GO ABOVE AND BEYOND TO MAKE YOU FEEL LIKE YOU ARE FAMILY! ANTONIO THE GM BEST More

by TRLUM105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Sarant Cadillac responded

Hello, thank you so much for highlighting our sales staff that made your buying experience such a positive one! Enjoy your new vehicle!

September 28, 2022

Dealership Rating
Employee Rating

Best salesman we ever had! He as well as his manager made it a very pleasant experience! More

by bsohl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Sep 30, 2022

Sarant Cadillac responded

We are so glad that you had such a pleasant experience at our dealership! If you ever need anything auto related in the future, feel free to reach out to us!

September 20, 2022

Dealership Rating
Employee Rating

The best dealer by far, sales, service, financing departments are the best. I used to deal with other dealership and by far this.is the best More

by ERCMARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Sarant Cadillac responded

Wow! Thank you so much for your praise and kind words. We truly appreciate your business with us and can't wait to see you again!

September 13, 2022

Dealership Rating
Employee Rating

Eli was a pleasure to work with. Very informative, and knowledgeable. Patient and gave good deal More

by jellybeans233
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Sep 14, 2022

Sarant Cadillac responded

Hello, thank you for the kind words! We hope to see you back in our dealership soon so we can take care of all your auto needs!

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