Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 18

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
244 Reviews
4.9

244 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

244 Reviews of Michael Lugo

April 27, 2023

Dealership Rating
Employee Rating

A very pleasant experience. As a first time customer, I would recommend to family and friends. More

by celiacam
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Apr 28, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for taking the time to let us know how we're doing. We're so glad you had such a good service experience. We look forward to seeing you again for your future service needs!

April 21, 2023

Dealership Rating
Employee Rating

Elias was very helpful and knowledgeable . everyone we came in contact with at Sarant was polite and helpful. This was our 4th lease with Sarant and we couldn't be happier. More

by pprovost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Apr 23, 2023

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Elias. Thank you again for choosing Sarant Cadillac and we hope to see you again.

March 31, 2023

Dealership Rating
Employee Rating

This is the 4th car I’ve purchased from Sarant, the staff are pleasant and knowledgeable. More

by ldenning
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Apr 03, 2023

Sarant Cadillac responded

We value your loyalty more than you know! We appreciate your kind words, thank you!

March 31, 2023

Dealership Rating
Employee Rating

SERVICE WAS GREAT JOE M ALWAYS A PLEASURE TO WORK WITH LISTENS TO YOUR NEEDS AND QUESTIONS WILL NEVER GO ANY OTHER STORE FOR SERVICE OR SALES ALWAYS TREAT YOU LIKE FAMILY More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Sarant Cadillac responded

We're so glad to hear this! Thanks for stopping in and we can't wait to work with you again in the future.

March 20, 2023

Dealership Rating
Employee Rating

After meeting with my salesperson Elias and the other people that work at Sarant Cadillac I would Highly Recommend to anyone that asks me were i bought my Cadillac that Sarant is the place to go. More

by cappy429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Mar 21, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let us know about your positive experience. Have a great day!

March 10, 2023

Dealership Rating
Employee Rating

Eli was great! He took his time in finding a vehicle that would fit my needs and was interested in making a deal. I felt valued as customer and I definitely love m More

by Roo Roo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Mar 12, 2023

Sarant Cadillac responded

Thanks for your feedback! We're happy to hear that Eli was helpful during your recent visit. One of our goals is to match the right car to the right client, and we’re happy to hear that we could provide that for you. Please let us know how we can help again in the future, and enjoy your new Cadillac!

March 03, 2023

Dealership Rating
Employee Rating

Salesperson (Alexander Bowen) was v. good. He answered all of my questions & attended to my concerns. He was patient, respectful, thorough & friendly. Follow-up was good & the manager More

by Dwacct72004
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Karla Bonilla, Alexander Bowen , I am not sure of the names of the manager & the finance person who finalized the sale. My interactions with them were more limited & I am not sure of the pictures posted.

Mar 06, 2023

Sarant Cadillac responded

Thank you so much for this feedback. We enjoyed working with you!

March 03, 2023

Dealership Rating
Employee Rating

I have been a Cadillac customer since 2010 but this new XT5 is my first with Sarant and I am very impressed. John was great to work with, he had the new XT5 I wanted, the color and all the extras includin More

by MATTHEWSTEU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 06, 2023

Sarant Cadillac responded

We are so glad to hear that John made your first trip to Sarant a great one! Thank you for trusting our team and enjoy your new XT5!

February 23, 2023

Dealership Rating
Employee Rating

Very professional and welcoming. From the minute we walked in the door we felt like family. 1st class dealership in every aspect of customer satisfaction! More

by gkny68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Feb 24, 2023

Sarant Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

February 23, 2023

Dealership Rating
Employee Rating

My salesman John is very helpful. And financial dpt Mike is very professional. Thank you all❤️ More

by TIFFANY
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Feb 23, 2023

Sarant Cadillac responded

Thank you for the kind words. We're glad to hear our team knocked it out of the park during your visit!

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