Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 13

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
244 Reviews
4.9

244 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

244 Reviews of Michael Lugo

April 23, 2024

Dealership Rating
Employee Rating

John, our sales rep, was reliable, dependable, up-front individual. He was able to locate the vehicle my wife wanted specifically. Thank you for your help and assistance. More

by jfsrescue2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Apr 24, 2024

Sarant Cadillac responded

We're so glad to hear that John provided such excellent service and found the perfect vehicle for your wife. Thank you for your kind words and for choosing our dealership!

March 30, 2024

Dealership Rating
Employee Rating

Alexander was better than better. A great salesperson and more importantly a great young man. Wishing him all the best! More

by DIANE0712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Sarant Cadillac responded

Thank you for your kind words about Alexander! We're delighted to hear about your positive experience and will surely pass on your best wishes to him!

March 20, 2024

Dealership Rating
Employee Rating

John Nassour, my car salesman is probably the best , most knowledgeable and professional salesman I’ve ever dealt with .TOPS!!!!!! More

by SJB4185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 22, 2024

Sarant Cadillac responded

Thank you for your kind words about John and for recognizing his professionalism and knowledge. We're so glad to hear that he made your experience memorable!

March 12, 2024

Dealership Rating
Employee Rating

Dealership property is impressive in itself in comparison to other dealerships. And staff was very professional and accommodating……Eli was very versed in the all the options and offerings More

by PANDENNIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Sarant Cadillac responded

We're glad to hear you appreciate our dealership and professional service team, especially Eli. Your kind words mean a lot to us - thank you for sharing such a positive review!

March 09, 2024

Dealership Rating
Employee Rating

I recently had my car serviced at Sarant Cadillac, and I am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Sarant Cadillac responded

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had a positive experience at Sarant Cadillac and that our staff met your expectations. We take a great deal of pride in providing exceptional customer service and top-notch automotive care. Your kind words about our professionalism, expertise, and communication reinforce our commitment to excellence.

March 05, 2024

Dealership Rating
Employee Rating

Dealing with John N. is an absolute pleasure. He is knowledgeable and tries to meet out every request for a new lease. We are very happy with our 3rd lease from Sarant. More

by SLIVINGSTON323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 06, 2024

Sarant Cadillac responded

We are delighted to hear that you had a positive experience with John! Thank you for choosing Sarant Cadillac for your 3rd lease. We appreciate your loyalty!

February 29, 2024

Dealership Rating
Employee Rating

I had a wonderful experience getting my new Cadillac. It was fast and easy. John Nassaur was excellent to deal with as always. Love working with him. More

by KIMSTARR22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Mar 01, 2024

Sarant Cadillac responded

Thank you for taking the time to share your positive experience at our dealership! We're thrilled to hear that you had a fast and easy experience acquiring your new Cadillac and that John provided exceptional service as always. We hope to see you soon, take care!

February 20, 2024

Dealership Rating
Employee Rating

This place was fantastic! It was a smooth car buying experience we’ve ever had. We bought a 2024 XT4 with a great price tag. Elias was so great to work with. He was very helpf More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Feb 20, 2024

Sarant Cadillac responded

Thank you so much for your glowing review! We're thrilled to hear your experience at our dealership was smooth and stress-free, especially given how important finding the right car can be. Please don't hesitate to call us if you need anything. Have a great day!

February 02, 2024

Dealership Rating
Employee Rating

Tom was great. He was very patient and honest at every step and had our best interest at heart. Michael in the Finance department had me in and out in no time. More

by michael.harto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Feb 05, 2024

Sarant Cadillac responded

Thank you for taking the time to leave us a review, and for your kind words about Tom and Michael! We're thrilled to hear that you had a positive experience at our dealership. We can't wait for your next visit, take care.

January 13, 2024

Dealership Rating
Employee Rating

Top notch total professionalism from the minute you drive into the service area. The technician are the best More

by A.GERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Sarant Cadillac responded

Thank you for taking the time to leave a review of our dealership. We appreciate your kind words and are pleased to hear that you had a positive experience with our service team. We hope to see you again!

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