Michael Long
Michael Long at All American Chevrolet of Killeen
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Michael Long

Sales Professional

All American Chevrolet of Killeen

1802 E Central Texas Expressway
Killeen, TX 76541

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10 Reviews
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10 Reviews

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10 Reviews of Michael Long

April 24, 2024

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Employee Rating

Talked to Bryan about ordering C8. Pretty simple way to order your new car with this dealership at MSRP without any deposit since there is a waiting list until the car goes to producti More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 27, 2024

All American Chevrolet of Killeen responded

Customer satisfaction is one of our main priorities, and we appreciate your feedback, Alex. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

March 06, 2024

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Employee Rating

I had a wonderful experience with All American Chevrolet. They were patient with me and explained everything in detail. I love my new truck and will definitely recommend going to All American Chevrolet if yo More

by Shareikay1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

All American Chevrolet of Killeen responded

Sharei, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose All American Chevrolet of Killeen. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com

August 12, 2021

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Employee Rating

They are not true to their words so please beware More

by carterhouse6
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jarrett Frowner

Aug 18, 2021

All American Chevrolet of Killeen responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Austin Bitner | General Manager

February 09, 2021

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Employee Rating

MichAel Long was a smiling face easy to talk to and was able to help me find exactly what I was looking for. I would definitely recommend Killeen Chevrolet to a friend or family member was a great experien More

by Starstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe McCartney

Feb 12, 2021

All American Chevrolet of Killeen responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Barton - General Sales Manager

December 12, 2019

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Employee Rating

Michael Long was great, courteous knowledgeable, the finance manager Anthony soured the deal with rude treatment during final signing of paperwork because I asked questions and decided not to purchase a More

by Aaron Aguilar
Recommend Dealer
No

Other Employees Tagged: Anthony Gibson-Franklin

Dec 13, 2019

All American Chevrolet of Killeen responded

Aaron, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Austin Bitner - General Manager (254) 247-3557

March 31, 2018

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Employee Rating

Very Patient Jarrett is very patient and has great customer service. We're glad to be welcomed to the All American Chevrolet family by Jarett. We appreciate how More

by Vincent Bundage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gibson-Franklin , Jarrett Frowner

December 15, 2017

Dealership Rating
Employee Rating

Best sale agent Thank you for all your help you made buying a car so simple and easy you were very patient and kind even when I returned and needed help you saw me pu More

by Sassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2017

Dealership Rating

Like the old days - only better! I contacted a few different Mazda dealers in the weeks before buying our nearly-new Mazda from All-American's pre-owned inventory. I also contacted on More

by Nate the GM fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clint Schrick

Sep 08, 2017

Nate the GM fan responded

Forgot to mention Finance and Insurance manager, Anthony Gibson-Franklin, who was also EXTREMELY cordial, helpful, professional, friendly!

August 19, 2017

Dealership Rating
Employee Rating

Michael and Joe are amazing When I say amazing I wish there was another word I could use to even more emphasize how amazing these guys are. Me and my wife went to the dealership More

by antonioramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe McCartney

March 02, 2017

Dealership Rating
Employee Rating

Great Experience We had a wonderful experience purchasing our new vehicle. The salesmen were outstanding in explaining the vehicle and options we had. I shopped here w More

by New Burban10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lastrapes

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