Michael Lindner
Michael Lindner at Ken Ganley Kia Mentor
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Michael Lindner

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.8
78 Reviews

Dealership Experience

2 yrs, 8 mos

4.8

78 Reviews

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78 Reviews of Michael Lindner

October 21, 2024

Dealership Rating
Employee Rating

They were very professional and very quick to ask me whay I needed and sorted out my appoint More

by Davelopez414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

Dealership Rating
Employee Rating

Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

by tlmille159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 16, 2024

Dealership Rating
Employee Rating

For the last five years or more this dealership has done some great work on my Kia Optima. The kia organization Has done a superior job of letting car Owners know about items that need to have their car rec More

by C. M. Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick

Oct 19, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2024

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Employee Rating

Wonderful car service and excellent customer service! Every time! I am very grateful for the care and peace of mind. More

by messenger739
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 13, 2024

Ken Ganley Kia Mentor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

Dealership Rating
Employee Rating

Service is difficult to reach by phone. Service adviser was dismissive and arrogant of our concerns possibly due to a lack of knowledge about our EV vehicle. We did connect with an excell More

by Older EV-Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 06, 2024

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 30, 2024

Dealership Rating
Employee Rating

I would like to thank zaid for doing a great job and getting me an approved today for my car. Thank you Zaid More

by ninam8167
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2024

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

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Employee Rating

Very busy dealership our salesman was very good and has followed up with us on if we need anything let him know. More

by nancya_2324nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert, Hank Lamson, Simon Pirrello , Tony Dardis

Aug 31, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Dealership Rating
Employee Rating

Great service I will continue to come to This place no matter what thanks alot More

by Mzneenee4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Brian Snowden

Aug 23, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2024

Dealership Rating
Employee Rating

Very professional they know there business and they get you in and out on a timely manner More

by Mrsteaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Dealership Rating
Employee Rating

Local and prices of cars are affordable! Salespeople come and go but the Service department seems good. More

by JudeRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

Ken Ganley Kia Mentor responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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