Michael Ladd

Always friendly service, pleasure doing business with Victory Nissan! Great service department and sales people are knowledgeable ! Victory Nissan! Great service department and sales people are knowledgeable ! More

by MARKANDCINDYBARNES Verified Customer Verified Customer

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Jeff was wonderful! He made buying a new car less stressful and took the time to fully explain everything! I highly recommend Jeff to anyone who needs a new car! He made buying a new car less stressful and took the time to fully explain everything! I highly recommend Jeff to anyone who needs a new car! More

by COREY.JONES Verified Customer Verified Customer

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Jeff is really awesome to work with. He will do his best to get what you want and more. I highly recommend Jeff to anyone He will do his best to get what you want and more. I highly recommend Jeff to anyone More

by SANDYDUKE5793 Verified Customer Verified Customer

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They were very friendly and helpful. Showed us several cars when we couldn't decide on any certain type. Showed us several cars when we couldn't decide on any certain type. More

by patcadams Verified Customer Verified Customer

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Always great service! We have never had a problem at Victory Nissan which is why we keep coming back. We have never had a problem at Victory Nissan which is why we keep coming back. More

by HERMIT565 Verified Customer Verified Customer

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Our service was amazing. She’s is very good at her job. Will go to her ever time no one else. She’s is very good at her job. Will go to her ever time no one else. More

by RTIDWELL0 Verified Customer Verified Customer

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I have purchased my vehicles from Victory since 2012. .. Micheal Ladd sold me my first Nissan... If I find I need to purchase a new vehicle in the future, I will go back to Victory! .. Micheal Ladd sold me my first Nissan... If I find I need to purchase a new vehicle in the future, I will go back to Victory! More

by ROBIN.SUMMERALL Verified Customer Verified Customer

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Our new Pathfinder purchase was a pleasure. Jeff Jones and other manager’s at Victory Nissan were accommodating and worked with me through the purchase and the financing. Great experience. Jeff Jones and other manager’s at Victory Nissan were accommodating and worked with me through the purchase and the financing. Great experience. More

by KENNYRHALL Verified Customer Verified Customer

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Everyone and everything was excellent the salesman Jeff was the best one i have ever dealt with he makes sure your happy and satisfied the same with the service department they are fast and they do excelle was the best one i have ever dealt with he makes sure your happy and satisfied the same with the service department they are fast and they do excellent work on your vehicle it's the best dealership i have ever been to More

by RICKYPHILLIPS24.RP.RP Verified Customer Verified Customer

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I just purchased my 3rd car from this same dealership. Be mindful salesman are pressured to get you in a vehicle. They are very respectful and polite in doing so. I am very surprised they don't have any s Be mindful salesman are pressured to get you in a vehicle. They are very respectful and polite in doing so. I am very surprised they don't have any sort of loyalty customer incentive. If they do it was not mentioned after my letting them know of my previous recent purchases. As with any dealership, make sure they have the vehicle you want especially if you have a younger party involved as they often feel pressured to make a decision more quickly than more experienced car buyers. Know what you are willing to pay and be willing to simply shop elsewhere if the value isn't there. Before starting any paperwork make sure you have a few hours. Remember the dealership is incentivized to get you to finance the vehicle. Do know 100% the MSRP will not be your price... Upwards for 25-30% over has been my experience here after all the add backs that seem to not be optional. I opted for the service package as for a younger driver who knows nothing about when to do any services they are paid and just need scheduled at the proper mileage or time. I feel they are mire likely to complete them on time if they understand it will be paid. I'm curious how many up sales are attempted during the prepaid services. As for service, my last purchase has been serviced here a few times and went as expected in a timely manner. I would recommend it to others with a new vehicle who want to make sure to keep up their maintenance. Any services completed are tracked and will help with resale value if ever you want to trade or sell. The cons: the whole new car industry has a problem hiding the true cost of a new vehicle until you're well into the purchase stage having spent considerable time. I'd be a fan of a "this is your out the door price unless you ask for adds to the car as it sets marked right on the car" I feel like I get worked over every time I purchase. If they need xyz dollars to get you out the door tell me my cost up front. I'm sure I would feel better about the transaction in the end and be more likely to recommend that sales process to others. More

by CASEY.CLARK Verified Customer Verified Customer

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