

42 Reviews
Write a Review42 Reviews of Michael Kelley
June 30, 2025
I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer.. now I'm not waiting much longer.. More
Other Employees Tagged: Stephen Jones, Aaron Gresham, Sam Ryan, Dave Powell
July 11, 2024
Great salesman and finance team. They delivered car and picked up trade in. Everyone was supper nice. They delivered car and picked up trade in. Everyone was supper nice. More
Other Employees Tagged: Mike Hearne , Till tonight sales
May 04, 2023
The service department is great not impressed with the sales people. I felt very pressured into to buying sales people. I felt very pressured into to buying More
Other Employees Tagged: Danielle Thomas
April 17, 2023
I wish it was possible to give 0 stars. I have never had a worse experience with getting work done to my truck. I brought my 2014 Ford F150 in for several different issues I was having. Mos I have never had a worse experience with getting work done to my truck. I brought my 2014 Ford F150 in for several different issues I was having. Most of the "diagnosis " I received were pretty terrible, boarding on ridiculous. After bringing my truck in on a Friday, and they had to keep it several days before they could even tell me what they thought it needed, I got the report on a Tuesday afternoon, when I contacted them not them communicating with me. I had my rear defrost not being able to turn on. I was told the problem was the button on the console to turn it on was bad. They would have to pull out the entire radio and climate control from the dash to send it off for repair. Told me it would take a couple days to get done. I had to call back to find out if it was done yet to find out that now it would take more than a week to get my parts back in. After two weeks, and again I had to contact them, not them reaching out to me, I was told the parts were in but it wasn't working quite right. Defrost would turn on but the light for the defrost button didn't turn on. When I told them I was upset that it took this long to get this fixed and did not want to wait longer to get my truck back they offered to not charge me for the repair since the defrost button light did not come on. I agreed and went to pick up my truck the next day. When I got my truck I tried to turn on the air conditioning and the vents blew out hot air even though the climate control knob was set to cold. I kept playing with the knob and figured out if I turned the knob halfway between hot and cold then I could get cold air to come out. This was definitely not ok as the a/c worked fine when I took the truck in. I went back to dealership and told them the problem and that I wanted this fixed as something they had done when removing/attempting to repair the defrost button has caused the new issue since this whole radio and climate control section of the dash had been messed with by them. They told me that they didn't cause the problem and since they hadn't been requested to work on that part originally when I first brought it in that they had no way of knowing if it had been like that before they got the truck. I was furious that they did not seem to care at all about what they did. I would strongly recommend everyone stay away from this place as they are either inept at their job, dishonest, or both. More
October 09, 2020
Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More
Other Employees Tagged: Stephen Jones, Tammy Bell
September 10, 2020
They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! More
Other Employees Tagged: Jason Heaps, Johnny Souza
May 04, 2020
New vehicle purchase Dealership was great to work with. We were able to meet face to face and test drive the vehicle we wanted. We actually were in the process of making a Dealership was great to work with. We were able to meet face to face and test drive the vehicle we wanted. We actually were in the process of making a deal on a specific Explorer ST when we found out it had already been sold. The salesman was great and located another vehicle very similar same day so the deal could proceed. More
Other Employees Tagged: Eddie Cruz
April 26, 2020
Great salesman (Cody) and great deals. Believe it or not but they were so helpful I bought two vehicles at once. And was done with both transactions in 3 hours. Great place to get a vehicle . but they were so helpful I bought two vehicles at once. And was done with both transactions in 3 hours. Great place to get a vehicle . More
Other Employees Tagged: Cody Hysell, Eddie Cruz
April 21, 2020
First car purchase after 7 years with the same vehicle. Great customer service, not too pushy when it comes to buying, and very nice and professional. Would definitely come back to buy a new car in the fut Great customer service, not too pushy when it comes to buying, and very nice and professional. Would definitely come back to buy a new car in the future! More
Other Employees Tagged: Aaron Gresham, Jason Heaps, Justin Gonzales
March 10, 2020
Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest. the customer. Always nice to be greeted, and having someone truly be out for my best interest. More
Other Employees Tagged: Stephen Jones, Carmen Plath, James Price, Aaron Gresham, Danielle Thomas, Donna Price, Kendall Fairchild, Sam Ryan , MaryAnn Pasch
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