Michael Kayes | Page 33

I am beyond pleased with the service here. The staff was very attentive and courteous and my needs were met promptly. very attentive and courteous and my needs were met promptly. More

by jmelvynrooks Verified Customer Verified Customer

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It was very pleasant experience. I bring my VW Golf here for oil change and servicing. They did a great job again. Ginny was very friendly,accommodating, professional and helpful she also had a loaner car a for oil change and servicing. They did a great job again. Ginny was very friendly,accommodating, professional and helpful she also had a loaner car available because my car had to stay overnight.I will come back to Hamilton VW! Thank you. More

by violettapapa Verified Customer Verified Customer

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Service was good. Car was in and out. Let me know everything that was being done before they did it. everything that was being done before they did it. More

by Woodsam13 Verified Customer Verified Customer

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Friendly folks despite some staffing difficulties everyone is facing with COVID spread. Communicated well about my warranty inspection as well as related car and general VW questions. everyone is facing with COVID spread. Communicated well about my warranty inspection as well as related car and general VW questions. More

by netbanshee Verified Customer Verified Customer

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The people at the dealership are always professional and courteous. It's a real big help when I can use a loaner and not have to depend on other people to drop off my car and pick me up. The dealership cl courteous. It's a real big help when I can use a loaner and not have to depend on other people to drop off my car and pick me up. The dealership closes earlier than it used to (5:00 pm instead of 8:00 pm). I had to leave work early to get the loaner back to them and forgot to replace the gas I used before returning the loaner car. Even though I only used the car to go to work and back, I don't believe they charged me for not replenishing the tank which I was very grateful for. More

by Lboyle Verified Customer Verified Customer

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Mike was very responsive and very user-friendly. All went very well. Thank you. One very well. Thank you. One More

by DAMON.VIGIANO Verified Customer Verified Customer

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The team was attentive and responsive. They kept me updated throughout the process and worked with me to achieve the desired goal. I am very pleased with the results of the installation and also they w updated throughout the process and worked with me to achieve the desired goal. I am very pleased with the results of the installation and also they were able to correct another issue. More

by hcambero583 Verified Customer Verified Customer

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Mike Kayes and the Service team where friendly, courteous and thorough as usual during my recent service visit. and thorough as usual during my recent service visit. More

by Ccavallonj Verified Customer Verified Customer

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Great service. Came in with a nail in the tire and needed it replaced as we were on a road trip up to New England. Mike got us in and out in 40 minutes along with a reasonable price on a new tire. While I wo it replaced as we were on a road trip up to New England. Mike got us in and out in 40 minutes along with a reasonable price on a new tire. While I would’ve preferred to not have a nail in my tire, I did feel fortunate that we were so close to Hamilton VW when the incident happened because they took good care of us More

by elbaumel Verified Customer Verified Customer

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I moved to Princeton few years ago and recently I used of Princeton VW service on September 20th,2021. I spoke with Art. He was helping me with my VW golf. I dropped off my car at the service on Thursday,Sep Princeton VW service on September 20th,2021. I spoke with Art. He was helping me with my VW golf. I dropped off my car at the service on Thursday,September 16th in the afternoon. I went to the garage on Saturday to check the status of my car repair. I was told that I will need to call on Monday, September 20th. I called on Monday before 9am. I was told that they can not locate the problem. I decided not to continue with hourly diagnostics and asked Art to let me know when my car will be ready to pick up. He told me that I can come in one hour. I was at the service one hour later but my car was not ready. Later on I found out that my engine cover was missing. I called about this 2 times and spoke about it. Customer service rom issued to call me back about it but they never did. I will never use Princeton Service and will advise my friends and aquanauts not to use this service too. I love Hamilton Service they are so,so,so much better. I love Ginny and all the service people at Hamilton Office. I will recommend them to everybody. Thank you. More

by violettapapa Verified Customer Verified Customer

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