Michael Kayes
Michael Kayes at Hamilton Volkswagen
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Michael Kayes

service manager

Hamilton Volkswagen

2200 Route 33
Hamilton Square, NJ 08690

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4.6
468 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

33 yrs, 6 mos

4.6

468 Reviews

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468 Reviews of Michael Kayes

December 21, 2024

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Employee Rating

Brought my Cross Sport in for a recall repair. As promised they had a loaner ready and waiting. Then, the icing on the cake was when Mike called early in the afternoon to tell me that my car was More

by artrses
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Recommend Dealer
Yes

December 21, 2024

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Mike who took care of our maintenance service visit was very efficient, courteous & professional. I was so glad that I switched from a different location even though it’s 1/2 of the distance. VW can benefi More

by lzhang35485
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi , Mike and Jared (spelling?)

December 19, 2024

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Employee Rating

Ginny needs to learn customer service - it’s like she chooses everything possible to get under the clients skin. She got cussed out before it was my turn and I felt so bad so I thought I’d be extra respe More

by Lilijana J
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ginny Polizzi

December 19, 2024

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The only negative thing I could say is that I was told my oil change would take an hour and it was an hour and 15 minutes. That's OK. Better done correctly and longer than quickly and incorrectly. More

by tew0359
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi

December 19, 2024

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The go to for service in the area. I go out of my way to get there because there is trust and I have lost that over the years with other dealerships in the south Jersey area. More

by santastef
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi

December 14, 2024

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My service appointment went very smoothly. Ginny is amazing and very kind! Dealership was organized and clean. Thank you More

by Neil Reeves
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Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi

December 13, 2024

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I don’t have any problem with this dealership or the service department. They were extremely helpful during the buying process and whenever I brought the vehicle in they have been courteous and respectf More

by artrses
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 12, 2024

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I didn't purchase my car here but I've had my GTI (100k miles) serviced here for every service. Ginny and Michael were helpful and professional as always. I highly recommend this company. More

by gti_owner_325
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi

December 11, 2024

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Courteous staff, comfortable waiting area, and vehicle was ready sooner than promised on this visit. More

by rlocasciocpa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi

December 05, 2024

Dealership Rating
Employee Rating

Very courteous and knowledgeable staff. Service was prompt, car returned in peak condition. Will be back More

by VdubLove
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ginny Polizzi

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