Michael Kayes | Page 13

I had to come in multiple times for my headlight and it was not resolved in the end they fished out a bulb and said my car was fixed and the lights didn’t work at all went back and come to find out they ne was not resolved in the end they fished out a bulb and said my car was fixed and the lights didn’t work at all went back and come to find out they never plugged the wires back together it was a mess More

by Cooklori77 Verified Customer Verified Customer

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It took almost a month to get my car back Then when they found it got the made it key wrong so I had to wait another two weeks found it got the made it key wrong so I had to wait another two weeks More

by wmckinnon91 Verified Customer Verified Customer

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Brought our car in for 4 wheel alignment and brake fluid flush. All work done on time and at price quoted. Have been with this dealership for many years and always service our vehicles here. flush. All work done on time and at price quoted. Have been with this dealership for many years and always service our vehicles here. More

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Brad helped me and thoroughly explained what my car needed and helped with costs and reasoning. needed and helped with costs and reasoning. More

by GPAGLIONE1 Verified Customer Verified Customer

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The staff is wonderful,always pleasant,but you need to have more loners available to customers have more loners available to customers More

by joseph.lamont78 Verified Customer Verified Customer

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Ginny is the best service advisor Hamilton VW has ever had, next to a few they’ve let go or had left. She’s always honest fair and kind. She deserves a raise and some extra vacation days. had, next to a few they’ve let go or had left. She’s always honest fair and kind. She deserves a raise and some extra vacation days. More

by Luis Alvarez Verified Customer Verified Customer

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Very happy with excellent care and service above what I had Expected will definitely return had Expected will definitely return More

by Andy Verified Customer Verified Customer

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Michael provided excellent customer service. I have also worked with Ginny; she provides excellent customer service as well! Michael was very detailed about my car needs and provided me the atta I have also worked with Ginny; she provides excellent customer service as well! Michael was very detailed about my car needs and provided me the attached paperwork. The wait time was reasonable for a Saturday morning. Lastly, it was nice to come out to my surprise a washed car with my service. I am grateful…thank you! More

by Ash Verified Customer Verified Customer

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Once again, superior service and performance at Hamilton VW. In for it's routine oil change, even if it doesn't want to change, they make it happen. Tough Love. And rotate and balance the tires. I watch VW. In for it's routine oil change, even if it doesn't want to change, they make it happen. Tough Love. And rotate and balance the tires. I watch him balance 3 tires on the tip of his nose, it's great. Vehicles always come out better, than they went in. Cleaner also, the car wash is back in operation, that freebie alone if you do not have a monthly car wash thing going, is a $10 at least service, and it's Free, Free Free. And as usual Uncle Todd was getting antsy, he had to have something to talk about, I come to find out, he has an identical twin, so now I have 2 uncles, that look alike, talk alike,at times they even walk alike, they are truly a crazy pair. Well they where both impressed with the work done at HMVW. If you would compare car dealerships to space agency, why would you do that? I have no idea, but HMVW would be NASA More

by ceng0 Verified Customer Verified Customer

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Great dealership. The folkscin the service department are friendly and honest. My past experiences with sales and financing has been very good. My only two knocks are The folkscin the service department are friendly and honest. My past experiences with sales and financing has been very good. My only two knocks are service is expensive and they use to offer snacks in the waiting area, which they no longer offer. More

by mikefineman Verified Customer Verified Customer

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